Kodak printer dock manual 34

Troubleshooting
34 www.kodak.com/go/support
Nothing happens
when you try to
print (from docked
camera)
■Camera may not be properl y seated on connecto r. Reseat the
camera on the printer dock (page10).
■Re-establish the connection: remove, then reseat the camera
on the printer dock.
■Make sure there is at least one picture in the camera’s
internal memory or camera card.
Nothing happens
when you try to
print (from Kodak
8-in-1 card reader)
NOTE: Other Kodak USB card readers may work with the printer dock,
however card readers made by manufacturers other than Kodak
are not supported.
■Check the USB connections from the Kodak 8-in-1 card
reader to the printer dock (page15).
■Re-establish the connection: disconnect, then reconnect the
USB cable from the card reader to the printer dock.
■Make sure a camera card is inserted and that there is at least
one picture on the camera card.
Nothing happens
when you try to
print (from
PictBridge device)
■Check the USB connections from the PictBridge device to the
printer dock (page15).
■Re-establish the connection: disconnect, then reconnect the
USB cable from the PictBridge device to the printer dock.
■Make sure there is at least one picture in the PictBridge
device’s internal memory or memory card.
Nothing happens
when you try to
print (from
computer)
■Check the USB connections from the printer dock to the
computer (page21).
■Close all open software applications. Disconnect then
reconnect the USB cable from the printer dock to the
computer (page21).
■Make sure Kodak EasyShare software is installed (page18). If
you chose Custom installation, make sure the printer dock
driver is installed.
■Make sure your computer meets the minimum system
requirements (page18 ). Upgrade your system if necessary.
■Uninstall, then reinstall Kodak EasyShare software (page18).
■Access the printer menu for your system. Remove check
marks next to Pause Printing and Offline, if checked.
If... Try the following