Troubleshooting
www.kodak.com/go/support 33
Print is too light IMPORTANT:
Use only Kodak color cartridge & paper kits with your printer dock. Do not use inkjet paper.■Make sure the paper is loaded with the glossy side up and
the Kodak logo facing down. Reload if necessary (page6).
■Try re-taking the picture with the flash off.
■Adjust the exposure compensation on your camera, and try
re-taking the picture.
See your camera user’s guide for details.
■Edit the picture using Kodak EasyShare software on your
computer.
Print is too dark or
is discolored
■Try re-taking the picture with the flash on, or move within the
flash range of the camera.
■Adjust the exposure compensation on your camera, and try
re-taking the picture.
See your camera user’s guide for details.
■Edit the picture using Kodak EasyShare software on your
computer.
■Make sure the printer dock is not placed in direct sunlight or
is not operating in a high-temperature environment.
■Make sure the cooling vents are not blocked or dirty (page2).
Pictures are
cropped
■Set your camera to Best (3:2) picture quality. See your camera
user’s guide for details.
■Adjust cropped pictures using Kodak EasyShare software on
your computer.
■If you are printing from an application on your computer,
select the proper paper size in print options.
A selected picture
does not print.
■Image file may be corrupt. Review the picture on the camera
or computer and delete if necessary.
Nothing happens
when you try to
print
■Check the power connections (page3).
■Remove the paper tray, check that paper is properly loaded,
and re-install (page7).
■If the paper light glows steady amber, load paper (page6).
■Make sure the color cartridge is properly installed (page4). If
color cartridge light is on, install a new cartridge.
If... Try the following