Picture frame problems, Back of your frame | Kodak 4H6784, S710

Troubleshooting and support

Checking your network connection

		To check the status of your network connection at
	Health	any time, press the Health Check button on the
	Health	back of your frame.
	Check button	back of your frame.
	Check button

Picture frame problems

If...	Try one or more of the following
The frame does not	■ Make sure the power cable that was included with your frame is
turn on.	connected securely (see page 1).
	■ Unplug the power cable for 5 seconds, then reconnect the cable. If
	the frame does not turn on automatically, press the power button.

I cannot exit the	■ Add pictures to your frame (see page 10).
sample picture slide	■ Insert a memory card or USB device (see page 12).
show.	■ Press the Health Check button on the back of your frame (see

	page 25).

The frame turns on or	■ The energy saver schedule is enabled. To change on/off times or to
off by itself.	disable this feature, go to www.kodakpulse.com, sign in to your
	account, then click the Frame Settings tab.

The frame freezes or	■ Unplug the power cable for 5 seconds, then reconnect the cable.
doesn’t work properly.	Press and hold the power button (for about 2 seconds), then
	release.

My frame activation	■ To show the activation code again, press the Health Check button
code is no longer	on the back of the frame, then touch Fix it.
displayed.

www.kodak.com/go/support

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Kodak 4H6784, S710 manual Picture frame problems, Back of your frame

Contents

Kodak Pulse Digital Frame Eastman Kodak Company Rochester, New York Back panel buttons and connectors Touch screen icons/buttons Table of contents Page Getting started Attaching the power cable Turning your frame on and off Press the power button to turn the frame on or off Touch Start Setting your languageConnecting to your wireless network Using the network setup wizard Getting started If your wireless network is not shown On the back of the frame, press the Health Check button If your router supports Wi-Fi Protected Setup WPS To clear all network settings, touch Remove from Network Advanced network setup No, I need to set up my frame Is your frame already set up? Activating your frame If your frame has not been activated, do so now see Adding pictures to your frame Viewing pictures from internal memory Viewing pictures Top slot Viewing pictures from a memory card or USB device Your pictures start playing automatically Navigating through your pictures Changing play speed and transition type View a revolving five-picture slide show Viewing pictures as a collage Doing more with your frame Using your online account Receiving pictures from friends Receiving and viewing pictures from friendsViewing pictures from friends Pictures are displayed as a slide show Deleting pictures To exit without deleting, touch Cancel Copying pictures to internal memory Use About to check Cleaning your frameMaintaining your frame Checking your frame information Checking your firmware Getting help on your digital frame Wireless network connection problemsHelp button Back of your frame Picture frame problems Difficult to remove Learning more about your frame Appendix Digital frame specifications Appendix Important safety instructions Limited warranty Additional care and maintenanceLimited warranty coverage Your rights Limitations Outside the United States and Canada Regulatory compliance and advisoryFCC compliance and advisory Canadian DOC statement FCC and Industry CanadaEnergy Star qualified product Copy of the Declaration of Conformity can be found at European Declaration of ConformityAustralian C-Tick Waste Electrical and Electronic Equipment labeling Russian GOST-R Disposal, recycling File formats, supported Account name, checking on frame, 22 activationAdding pictures to frame Copy Button, ii Pictures to internal memory Adding to frame Copying to internal memory, 21 deleting ConnectionPlay Button, ii Getting more information from Specifications, frameConnector, i Device, viewing pictures from, 13 type With frame WPS routers