Troubleshooting

www.kodak.com/go/support 51

Computer/connectivity problems
Battery life is short Make sure the correct battery type is installed (see page61).
Wipe the contacts with a clean, dry cloth before inserting a
battery in the camera.
Insert a new or charged battery (see page1).
You cannot take a
picture
Turn the camera off, then on again.
Depress the Shutter button all the way (see page7).
Insert a new or charged battery (see page1).
Memory is full. Transfer pictures to the computer (see page42),
delete pictures (see page17), or insert another card.
Error message appears
on LCD
Turn the camera off, then on again.
Remove the memory card.
Turn off the camera. Remove the battery. Wipe the contacts with
a clean, dry cloth.
Insert a new or charged battery.
If the problem still exists, get help (see page54).
Memory card not
recognized or camera
freezes with card
Card may be corrupted. Format the card in the camera (see
page38).
Use another memory card.
Cannot find the
desired picture/video
To view pictures on a card or in internal memory, see page16.
Status Solution
Pictures do not
transfer to computer
See Help in EasyShare software.
Slide Show does not
run on an external
video device
Adjust the camera Video Out setting to NTSC or PAL (see
page37 ).
Make sure the external device settings are correct. (See the
devic e’s us er’s g uide ).
Status Solution