www.kodak.com/go/support 47

6Troubleshooting

Camera problems

Status Solution
Camera does not
turn on
Make sure the battery is charged and installed correctly (page 1).
Camera does not turn
off and the lens does
not retract
Camera buttons and
controls do not
function
Lens does not extend
when camera turns on
or does not retract
Make sure the battery is charged and installed correctly (page 1).
Turn the camera off, then on again. (The lens does not extend in
Favorites mode.)
If the problem still exists, get help (page51).
In Review, a blue or
black screen is
displayed instead of
a picture
Trans fer
all
pictures to the computer (page42).
Take another picture. If the problem continues, change the image
storage location to internal memory (page32).
Pictures remaining
number does not
decrease after taking a
picture
Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)
Picture orientation is
not accurate
Set the Orientation Sensor to ON (page33).
Flash does not fire Check the flash setting, and change as needed (page9).

NOTE: The flash does not fire in all modes.