Konica Minolta 2590 MF manual Problems When Sending Faxes, Symptom Cause Solution

Problems When Sending Faxes

If the fax cannot be sent correctly, refer to the following table, and then per- form the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your technical representative.

" For details on the error messages, refer to “Error Messages on the Message Window” on page 75. For details on troubleshooting proce- dures for document misfeeds, paper misfeeds, poor print quality, or empty consumables, refer to the Printer/Copier/Scanner User’s Guide.

Symptom	Cause	Solution
The document is not	The document is too	Use the original glass to
scanned.	thick, too thin or too	send the fax.
	small.
The document is	The document guides	Slide the document
scanned at an angle.	are not adjusted to the	guides to fit the width of
	width of the document.	the document.
The fax received by the	The document is incor-	Position the document
recipient is blurry.	rectly positioned.	correctly.
	The original glass is	Clean the original glass.
	dirty.
	The text in the document	Adjust the resolution
	is written too faint.
	There may be a problem	Check the telephone
	with the telephone con-	line, and then try send-
	nection.	ing the fax again.
	There may be a problem	Make a copy to check
	with the recipient’s fax	that this machine is
	machine.	operating correctly, and
		then, if the copy was
		printed correctly, have
		the recipient check the
		condition of their fax
		machine.
The fax received by the	The document was sent	Load the document to be
recipient is blank.	with the front side facing	faxed facing up.
	down (when the ADF is
	used).

72 Problems When Sending Faxes