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Konica Minolta 2590 MF manual Problems When Sending Faxes, Symptom Cause Solution

Models: 2590 MF

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Problems When Sending Faxes

If the fax cannot be sent correctly, refer to the following table, and then per- form the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your technical representative.

" For details on the error messages, refer to “Error Messages on the Message Window” on page 75. For details on troubleshooting proce- dures for document misfeeds, paper misfeeds, poor print quality, or empty consumables, refer to the Printer/Copier/Scanner User’s Guide.

Symptom	Cause	Solution

The document is not	The document is too	Use the original glass to
scanned.	thick, too thin or too	send the fax.
	small.

The document is	The document guides	Slide the document
scanned at an angle.	are not adjusted to the	guides to fit the width of
	width of the document.	the document.

The fax received by the	The document is incor-	Position the document
recipient is blurry.	rectly positioned.	correctly.

	The original glass is	Clean the original glass.
	dirty.

	The text in the document	Adjust the resolution
	is written too faint.

	There may be a problem	Check the telephone
	with the telephone con-	line, and then try send-
	nection.	ing the fax again.

	There may be a problem	Make a copy to check
	with the recipient’s fax	that this machine is
	machine.	operating correctly, and
		then, if the copy was
		printed correctly, have
		the recipient check the
		condition of their fax
		machine.

The fax received by the	The document was sent	Load the document to be
recipient is blank.	with the front side facing	faxed facing up.
	down (when the ADF is
	used).

72	Problems When Sending Faxes

Image 78

Konica Minolta 2590 MF manual Problems When Sending Faxes, Symptom Cause Solution

Contents

Magicolor 2590MF Facsimile User’s Guide 4556-9603-00A 1800837-001ACopyright Notice Thank YouTrademarks Manual NoticeContents Sending Faxes Basic Fax Operation Specifying Settings in Configuration MenuImproving Resolution Specifying a Recipient Specifying Multiple RecipientsAbout the Reports and Lists Confirmation Mode About the Machine’s CountersGroup Dialing IndexContents Introduction Machine Parts Machine PartsRear View Machine Parts Control Panel Configuration Menu About the Control Panel About the Control PanelFax key Function keyDisplay key Scan keyCopy key Stop/Reset keyCancel/C key Start keyMenu Select key Users GuideAbout the Function Mode Screen Fax Mode ScreenAbout the Fax Mode Screen Fax Mode ScreenEntering Fax Mode Symbol listSymbol Description Configuration Menu Overview Configuration Menu OverviewConfiguration Menu Overview NO. Configuration Menu Overview Configuration Menu Overview Configuration Menu Configuration MenuMachine Setting Dial FAX RegistrationONE-TOUCH Speed DialScan DEN TX SettingResolution SityRX Setting TRAY2 Disable / Enable RX ModeTRAY1 Disable / Enable Auto RX / Manual RXCOMM. Setting Reporting User Setting Specifying Settings in Configuration Menu Setting Up the Memory RX Mode Specifying Settings in Configuration MenuMemory Reception Turning Off the Memory RX Mode Sending Faxes Sending a Fax Using the ADF Basic Fax OperationBasic Fax Operation Basic Fax Operation Sending a Fax Using the Original Glass Basic Fax Operation Improving Resolution Specifying a RecipientUsing a One-Touch Dial Key Directly Entering a Fax NumberSpecifying a Recipient Using the Speed Dial Function Using the List Function of the Phone BookUsing the Search Function of the Phone Book Using the Redial Function Specifying Multiple RecipientsSending a Fax to Multiple Recipients Broadcast Transmission Specifying Multiple Recipients If you do not want to check the recipients, skip to stepSending a Fax at a Specified Time Timer Transmission Sending a Fax at a Specified Time Timer TransmissionSending a Fax Manually Sending a Fax Manually After Using the TelephoneSending a Fax Manually Using the On Hook Key Sending a Fax ManuallyCanceling Deleting a Document Queued in Memory for The following types of job are displayedAbout the Fax Header About the Fax HeaderElement Description About the Fax Header Receiving Faxes Receiving Faxes Automatically Receiving Faxes ManuallyWhat Is the Guaranteed Imageable Printable Area? Printing Received FaxesPrinting Received Faxes Adding the Sender’s Information When Printing Faxes Reduction RX on Legal Reduction RX OFF 662 Divide into 2 pages Reduction RX CUT 371 Print into 1 page -24mm of end Is cut Registering Recipients Programming a One-Touch Dial Key About the FAX Registration FunctionOne-Touch Dialing About the FAX Registration FunctionOne-Touch Dialing Changing/Deleting One-Touch Dial Information One-Touch DialingSpeed Dialing Programming a Speed Dial NumberSpeed Dialing Changing/Deleting Speed Dial Information Registered speed dial information can be correctedGroup Dialing Programming Group DialingGroup Dialing Changing/Deleting Group Dialing Information Group Dialing To keep the displayed recipient, press the Menu Select key Group Dialing Confirmation Mode Checking the Counter for Total Scans About the Machine’s CountersChecking the Counter for Fax Printing About the Machine’s CountersTX Result Report About the Reports and ListsPrinting the Reports and Lists Checking the Transmission/Reception Result FromRX Result Report Activity ReportAbout the Reports and Lists ONE-TOUCH List Memory Data ListMemory Image Print Speed Dial ListGroup Dial List Troubleshooting Problems When Sending Faxes Symptom Cause SolutionProblems When Receiving Faxes Problems When Receiving FaxesProblems When Receiving Faxes Error Messages on the Message Window Error Messages on the Message WindowError message Cause Solution Please Wait Appendix a Technical Specifications MH, MR, MMR, JbigEntering Text Key OperationEntering Text Entering Names Keypad Available charactersChanging Input Mode Inputting ExampleCorrecting Text And Input Precautions Index IndexManual Header Imageable area Input mode Key operation Keypad ListsResolution MemoryPhone book 36, 37 Search Index