Insignia NS-15cltv manual Troubleshooting, TV troubleshooting, DVD player troubleshooting

Models: NS-15cltv

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NS-15CLTV - combined.fm Page 20 Wednesday, July 26, 2006 1:01 PM

Insignia NS-15CLTV 15" Combo DVD/LCD TV

Troubleshooting

TV troubleshooting

Please check the following items before asking for repair service:

Problem

Solution

 

 

No picture or

Check all cable connections.

sound.

Make sure that the TV is turned on.

 

 

Picture is OK, but

Check the volume level and mute settings.

no sound.

 

 

 

Sound is OK, but no

Check the color control and adjust it.

color.

Check the program’s color features, because it

 

may be a black and white movie.

 

 

The picture has

Make sure that the antenna is installed

overlapped images.

correctly. If not, adjust the antenna toward the

 

broadcasting station.

 

 

Picture has “snow.”

Check the antenna and its connection. If there

 

are problems, correct them. If all connections

 

are tight, the problem may be with a faulty

 

antenna or cable.

 

Check whether car traffic or neon signs

 

disturb the image.

 

 

Stripes on picture.

Check for interference from other electronic

 

devices, such as radios and televisions, and

 

keep magnetic or electronic devices away

 

from the TV.

 

 

Bad stereo or SAP

Long distance from the station or interfering

sound.

radio waves can generate bad sound

 

reception. If so, change the mode to Mono.

 

 

Remote control

Change the batteries in the remote control.

does not work.

Remove any obstacles between the TV’s IR

 

sensor and the remote control.

 

 

“Out Of Range”

Check the resolution and frequency of your

appears on the

computer, and adjust it to the optimum

screen.

resolution for this TV: 1024 × 768 and 60 Hz.

 

 

“No Signal” appears

Make sure that the cable is firmly connected to

on the screen.

the computer and TV.

 

 

Image is not clear.

Adjust the PHASE control.

 

 

Image is not

Adjust the Horizontal control.

centered.

 

DVD player troubleshooting

Problem

Solution

 

 

No sound

Make sure that the TV or amplifier is working

 

properly.

 

Make sure that the amplifier is set to receive

 

DVD signal output.

 

 

No image

Make sure that the TV is working properly.

 

Make sure the color system is set correctly.

 

 

Bad sound quality

Make sure that the audio output mode is set

 

correctly.

 

Make sure that the audio connection between

 

the unit and amplifier (if used) is secure.

 

 

Disc cannot be

Make sure the disc is inserted with the label

played

facing forward.

 

Clean the disc.

 

Moisture has condensed in the player. Remove

 

the disc and leave the player on for about an

 

hour.

 

This player can only play 12cm discs.

 

 

The player doesn’t

Disconnect the power plug, then reconnect it.

operate normally

 

 

 

Remote control

Remove obstacles between the remote control

does not work

and the player.

 

Point the remote control at the TV’s IR sensor.

 

Install fresh batteries.

 

 

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www.insignia-products.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Insignia NS-15cltv manual Troubleshooting, TV troubleshooting, DVD player troubleshooting, Problem Solution