Troubleshooting

If

Try one or more of the following

Memory card full.

Insert a new card (see page 5), transfer pictures to the computer (see

 

page 45), or delete pictures (see page 18).

Memory card and

Transfer pictures to the computer (see page 45), then format the card

internal memory

or internal memory (see page 37).

full.

Caution: Formatting a card deletes all pictures and videos,

 

including protected files.

Camera/computer communications

 

 

If

Try one or more of the following

The computer does

Turn on the camera (see page 4).

not communicate

Install new battery (see page 1) or charge rechargeable battery.

with the camera.

Connect cable to camera and computer port (see page 45).

 

Install the software (see page 44).

 

Disconnect the USB cable. Close all open applications. Re-install the

 

software (see page 44).

 

Disconnect camera from the computer. Close all software applications,

 

reconnect camera.

 

 

Cannot transfer

Disconnect USB cable. (If using camera dock or printer dock,

pictures.

disconnect cable and remove camera from dock). Close all open

(The Add New

applications. Re-install the software (see page 44).

Disconnect the USB cable. Close all open applications. Re-install the

Hardware Wizard

cannot locate

software (see page 44).

 

drivers.)

50

www.kodak.com/go/support

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Kodak Z1015 IS manual Camera/computer communications, Troubleshooting