Troubleshooting

If...

Try one or more of the following

Storage location is

Transfer pictures to the computer (page 12).

almost or entirely full

Delete pictures from the card or insert a new one (page 11).

 

Change image storage location to internal memory

 

(page 29).

 

 

Battery life is short

Make sure the correct battery type is installed (page 54).

 

Wipe the contacts with a clean, dry cloth before inserting a

 

battery in the camera. See page 54.

 

Insert a new or charged battery (page 2).

 

 

You cannot take a

Turn camera off, then on again. Make sure the camera is not

picture

in Favorites mode.

 

Depress shutter button all the way (page 5).

 

Insert a new or charged battery (page 2).

 

Wait until the AF/AE indicator turns green before attempting

 

to take another picture.

 

Memory full. Transfer pictures to the computer (page 12),

 

delete pictures (page 11), change image storage location, or

 

insert another card.

 

 

Error message

Turn the camera off, then on again.

appears on EVF/LCD

Remove memory card from the camera.

screen

Remove the battery and wipe the contacts with a clean, dry

 

 

cloth (page 54).

 

Insert a new or charged battery (page 2).

 

If all else fails, get customer support help (page 45).

 

 

Memory card not

Card may be corrupted. Format card in camera (page 32).

recognized or camera

Use another memory card.

freezes with card.

 

 

 

Computer/connectivity problems

If...

Try one or more of the following

Computer does not

Insert a charged battery (page 2).

communicate with

Turn on the camera.

the camera

Make sure proper USB cable is connected on camera and

 

 

computer port (page 14). (If using an EasyShare dock, check

 

all cable connections. Make sure the camera is seated on

 

the dock.

 

Make sure the EasyShare software is installed (page 12).

 

 

42

www.kodak.com/go/support

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Image 48
Kodak Z740 manual Computer/connectivity problems