Troubleshooting

Camera/computer communications

If

Try one or more of the following

The computer does

Turn on the camera (see page 2).

not communicate

Install new batteries (see page 1) or charge rechargeable batteries.

with the camera.

Connect cable to camera and computer port (see page 43).

 

 

Install the software (see page 42).

 

Disconnect the USB cable. Close all open applications. Re-install the

 

software (see page 42).

 

Disconnect camera from the computer. Close all software applications,

 

reconnect camera.

 

 

Cannot transfer

Disconnect USB cable. (If using camera dock or printer dock,

pictures.

disconnect cable and remove camera from dock). Close all open

(The Add New

applications. Re-install the software (see page 42).

Disconnect the USB cable. Close all open applications. Re-install the

Hardware Wizard

cannot locate

software (see page 42).

drivers.)

Try another USB port, or another computer.

 

Try transferring pictures using a card reader.

 

 

LCD messages

 

If

Try one or more of the following

No images to display

Change image storage location setting (see page 32).

 

 

Memory card requires

Insert a new card (see page 3) or format the card (see

formatting

page 34).

 

Caution: Formatting a card deletes all pictures and

Memory card cannot be read

(Please format memory card

videos, including protected files.

or insert another card)

 

 

 

Only one USB connection

Unplug the USB cable from the camera.

allowed.

 

Disconnect cable or rem.

 

(remove) camera from dock.

 

 

 

50

www.kodak.com/go/support

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Kodak Z8612 IS manual LCD messages, Videos, including protected files