Fault Diagnosis

The trouble shooting information tabled below gives details on probable causes and remedies should difficulties be encountered whilst the shower is in operation.

Warning! There are no user serviceable components beneath the cover of the appliance.

ONLY A COMPETENT TRADESPERSON SHOULD REMOVE THE FRONT COVER!

Symptom

Power

Heater

Probable Cause

Possible Remedy

 

Light

Setting

 

 

 

I/II/III

 

 

 

 

 

 

Appliance fails

OFF

Any

Electrical supply isolated at

Switch on electrical supply via

to operate.

 

 

double pole switch.

the pullcord or wall mounted

 

 

 

 

switch.

 

OFF

Any

Fuse blown or MCB/RCD

Renew the fuse or reset the

 

 

 

tripped, indicating possible

MCB/RCD. If fault persists,

 

 

 

electrical fault.

contact your installer.

 

 

 

 

 

Shower cycles

ON

II/III

Handset blocked.

Remove and clean.

from hot to

ON

II/III

Water pressure below

Make sure incoming mains

cold.

 

 

minimum required for

water stopcock and/or appliance

 

 

 

 

 

 

appliance operation.

isolating valve is fully turned on.

 

ON

II/III

Temperature dial or Heater

Turn the Heater Control to II

 

 

 

setting too high.

setting or turn the Temperature

 

 

 

 

Control until a cooler

 

 

 

 

temperature is achieved.

 

ON

II/III

Thermostatic mechanism is

Replace.

 

 

 

faulty or damaged.

 

 

 

 

 

 

Unable to

ON

III

Due to the rise in mains

Turn the Heater Control to II

select a cool

 

 

water supply temperature,

and adjust the Temperature

enough shower.

 

 

the Heater setting may be

control until a suitable

 

 

 

too high.

temperature is achieved.

All of the following remedies must only be performed by a Competent Tradesperson

Handset dripping.

OFF

OFF

Any

Any

Insufficient Water supply pressure for shut off.

Inlet Valve faulty.

21

The minimum static pressure to ensure shut off and prevent dripping is 0.2 bar.

Note: If other appliances are operating, static pressure may drop below 0.2 bar. Contact local water company. Renew the Flow Valve.

Replace.

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Kohler Thermostatic Electric Shower manual Fault Diagnosis, Only a Competent Tradesperson should Remove the Front Cover