21. Warranty and service

22. Importer

The warranty for this appliance is for 3 years from

Kompernass GmbH

the date of purchase. Should you have grounds for

Burgstrasse 21

complaint, despite our high quality standards, please

D-44867 Bochum

contact our Service Hotline. In the event that your

www.kompernass.com

complaint cannot be resolved over the telephone,

 

you will receive from them

 

a processing number (RMA number) as well as

an address, to which you can send your product

for warranty processing.

In the case of a mail-in shipment please enclose a copy of the purchase receipt (sales slip). The appliance must be securely packed and rhe RMA number clearly visible. Shipments without an RMA number can not be processed.

Note:

The warranty provisions cover only material or factory defects.

The warranty provisions do not cover

worn out parts

damage to breakable parts like switches or rechargeable batteries.

This product is for private use only and is not intended for commercial use. The warranty is void in the case of abusive and improper handling, use of force and internal tampering not carried out by our authorized service branch. Your statutory warranty claims are not restricted by this warranty.

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Kompernass KH 2360 instruction manual Warranty and service Importer, Burgstrasse, Bochum