Technical support

Please contact your dealer for information regarding installation, USB interface recommenda- tions, or application compatibility. If your dealer is unable to help you, contact an authorized Konica Minolta service facility. Please have the following information ready when calling Konica Minolta technical support:

Installed files and folders

The following files and folders marked with a gray field are installed in the computer system at the same time as the DiMAGE Scan Utility application software. For the location and names of the installed scanner profiles, see the scanner color profiles section on the facing page.

1.The name and model of your computer and operating system.

2.The available application RAM and hard disk space.

3.Other connected USB devices.

4.DiMAGE Scan Utility version number. The version number is displayed by placing the mouse pointer on the status bar in the main window.

5.A description of the problem.

6.Any message that appears on the screen when the problem occurs.

7.The frequency of occurrence.

Scanner color profiles

Scanner color profiles are automatically installed with the DiMAGE Scan Utility software. These profiles have been included for advanced color matching with profile-to-profile conversions in sophisticated image-processing or DTP applications. MLTF5400_2.icc is for positive film an scanned with an 8-bit or 16-bit color depth. MLTF5400_2p.icc is for positive film an scanned with a16-bit linear color depth. The profiles are installed in the following locations:

Windows 98, 98SE, Me: [Windows] > [System] > [Color]

Windows 2000: [WINNT] > [System32] > [Spool] > [Drivers] > [Color]

Windows XP: [Windows] > [System32] > [Spool] -> [Drivers] > [Color]

Mac OS 9: [System] > [ColorSync profile]

Mac OS X: [Library] > [ColorSync] > [Profiles]

Uninstalling the DiMAGE Scan Software

When using Windows, select Remove DiMAGE Scan Elite 5400 2 from the DiMAGE Scan folder in the program option of the start menu.

Simply follow the instructions in the windows to complete the operation.

Windows

Windows

(98, Me,

XP)

OR

WINNT

(2000)

Mac OS 9

Systemfolder

Twain.dll

Twain32.dll

Twunk_16.exe

Twunk_32.exe

System

or

System 32

Twain_32

Application support

Extensions

DICEMLT005.dll

DRAGMLT003

MCMLDS.dll

MFSBaseLib2892.dll

MFSLib2892.dll

MFSIFLib2892.dll

MFS003.cpl

PQueen20.dll

DS Elite5400 2

DS Elite5400 2

DICEMLT005 Library

DRAGMLT003 Library

DS Elite5400 2 Driver

MCM Library DS

MFSBaseLib2892

MFSButton Monitor2892

MFSLib2892

MFSIFLib2892

Queen20Lib

To uninstall the DiMAGE Scan software from a Macintosh computer, place the DiMAGE Scan CD-ROM in the CD-ROM drive and repeat the installation procedure, but select uninstall from

Mac OS X

Application support

DS Elite5400 2

the list box in the installer dialog box. Confirm the location of the software. Click the uninstall button to remove the software from the com- puter.

Library

CFMSupport

DICEMLT005 Library

DRAGMLT003 Library

MCM Library DS

MFSBaseLib2892

MFSButton Monitor2892

MFSLib2892

MFSIFLib2892

MFSIOUsb2892.bundle

Queen20Lib

70

Appendix

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