
TROUBLESHOOTING
The section covers minor problems with basic camera operation. For major problems or damage to the camera or charger, or if a problem continues to reoccur frequently, contact a Konica Minolta service facility.
| Problem | Symptom | Cause | Solution | 
Problem
| Symptom | Cause | Solution | 
| 
 | Subject is too close. | Make sure the subject is within the | 
| 
 | focus range of the lens. | |
| 
 | 
 | |
| Focus signal is | 
 | 
 | 
The camera will not work.
Nothing displayed on monitor.
The batteries are dead.
The AC adapter is not connected properly.
Display mode set to off.
Recharge battery (p. 21).
Check that the adapter is connected to the camera and a live electrical outlet (p. 114).
Change the display mode to full or basic (p. 33).
Pictures are not sharp.
| blinking. | 
 | 
| A special situation is | Use the  | 
| preventing the autofocus | focus on an object at the same | 
| system from | distance as the subject (p. 30) or | 
| focusing (p. 29) | use manual focus (p. 52). | 
“Err” displayed on the monitor.
The camera is hot or it has been left in a very hot environment.
Turn off the camera and allow it to cool. If “Err” is still displayed on the camera after it cools, remove and replace the battery or power cord.
Pictures are taken indoors or in 
| Slow shutter speeds result in | Use  | |
| blurred images when the | the camera sensitivity to a higher | |
| setting (p. 51), or use the flash (p. | ||
| camera is  | ||
| 31). | ||
| 
 | 
Shutter will not release.
“0000” is displayed on the frame counter.
Focus signal blinks.
Memory card is full and unable to store an image at the 
No memory card in the camera.
AF/Shutter release priority in the custom menu is set to
AF
Insert a new memory card (p. 24), delete some images (p. 36), or change the 
Insert a memory card (p. 24).
See page 94 for more on this custom function.
While using flash, the pictures are too dark.
Ashadow appears on the bottom of the image.
| The subject is beyond the | Move closer to the subject or | |
| change the camera sensitivity to a | ||
| flash range (p. 51). | ||
| higher setting (p. 51). | ||
| 
 | 
| Lens hood | 
 | Always remove the lens hood | |
| The lens hood blocks the | when using the  | ||
| mounted when | |||
| light from the  | see the lens shadowing section on | ||
| using flash. | |||
| 
 | page 115. | ||
| 
 | 
 | 
138Troubleshooting
| 139 |