TROUBLESHOOTING

The section covers minor problems with basic camera operation. For major problems or damage to the camera or charger, or if a problem continues to reoccur frequently, contact a Konica Minolta service facility.

Problem

Symptom

Cause

Solution

Problem

Symptom

Cause

Solution

 

Subject is too close.

Make sure the subject is within the

 

focus range of the lens.

 

 

Focus signal is

 

 

The camera will not work.

Nothing displayed on monitor.

The batteries are dead.

The AC adapter is not connected properly.

Display mode set to off.

Recharge battery (p. 21).

Check that the adapter is connected to the camera and a live electrical outlet (p. 114).

Change the display mode to full or basic (p. 33).

Pictures are not sharp.

blinking.

 

A special situation is

Use the focus-lock function to

preventing the autofocus

focus on an object at the same

system from

distance as the subject (p. 30) or

focusing (p. 29)

use manual focus (p. 52).

“Err” displayed on the monitor.

The camera is hot or it has been left in a very hot environment.

Turn off the camera and allow it to cool. If “Err” is still displayed on the camera after it cools, remove and replace the battery or power cord.

Pictures are taken indoors or in low-light situations without flash.

Slow shutter speeds result in

Use Anti-shake or a tripod, change

blurred images when the

the camera sensitivity to a higher

setting (p. 51), or use the flash (p.

camera is hand-held.

31).

 

Shutter will not release.

“0000” is displayed on the frame counter.

“----” is displayed on the frame counter.

Focus signal blinks.

Memory card is full and unable to store an image at the image-quality or image- size setting on the camera.

No memory card in the camera.

AF/Shutter release priority in the custom menu is set to

AF

Insert a new memory card (p. 24), delete some images (p. 36), or change the image-quality or image-size setting (p. 64).

Insert a memory card (p. 24).

See page 94 for more on this custom function.

While using flash, the pictures are too dark.

Ashadow appears on the bottom of the image.

The subject is beyond the

Move closer to the subject or

change the camera sensitivity to a

flash range (p. 51).

higher setting (p. 51).

 

Lens hood

 

Always remove the lens hood

The lens hood blocks the

when using the built-in flash. Also

mounted when

light from the built-in flash.

see the lens shadowing section on

using flash.

 

page 115.

 

 

138Troubleshooting

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