APPENDIX

Troubleshooting

The section covers minor problems with basic camera operation. For major problems or damage, or if a problem continues to reoccur frequently, contact a Konica Minolta service facility.

Focus signal is red.

Subject is too close.

The camera is in macro mode.

Make sure the subject is within the autofocus range (p. 24) or use the macro mode (p. 35).

Cancel the macro mode setting (p. 35).

Problem

This camera will not work.

Symptom

Nothing displayed on the monitors.

Cause

The batteries are dead.

AANi-MH batteries are inserted incorrectly.

Solution

Replace batteries (p. 13)

Reinsert the batteries taking care that the negative and positive terminals are oriented as indicated on the inside of the battery chamber door (p. 13).

Pictures are not sharp.

Pictures are taken indoors or in low-light situations without flash.

A special situation is preventing the autofocus system from focusing (p. 25).

Slow shutter speeds result in blurred images when the camera is hand-held.

Use the focus-lock function to focus on an object at the same distance as the subject (p. 24) or use manual focus (p. 54).

Use a tripod, change the camera sensitivity to a higher setting (p. 59), or use the flash (p. 26).

While using

Move closer to the subject or

The AC adapter is not connected properly.

Check that the adapter is connected to the camera and a live electrical outlet (p. 15).

flash, the pic- The subject is beyond the flash range (p.

tures are too 27, 59). dark.

change the camera sensitivity to a higher setting (p. 59).

Shutter will not release.

“000” is displayed on the frame counter.

Memory is full and unable to store an image at the image-quality or image- size setting on the cam- era.

Insert a new memory card (p. 16), delete some images (p. 31), or change the image-quality or image-size setting (p.

51).

The camera temperature rises with extended periods of use. Care should be taken to avoid burns when handling the camera, batteries, or memory card.

If the camera does not function normally or the system error message appears, turn the camera off, remove and reinsert the batteries, or unplug and reconnect the AC adapter. If the camera has become hot with extended use, wait for it to cool before removing or disconnecting the power sup- ply. Always turn the camera off using the main switch otherwise the memory card may be damaged and the camera reset.

This manual contains information on products and accessories available at the time of printing. To obtain compatibility information on products not contained in this manual, contact a Konica Minolta service facility.

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