TROUBLE SHOOTING

If it appears that your DVD unit is faulty, first consult this checklist. It may be that something simple has been overlooked.

Under no circumstances should you try to repair the player yourself, as this will invalidate the warranty. Only qualified service personnel can remove the cover or service this player.

NO POWER

Check if the POWER button on the front of the player is set to ON.

Check if AC or DC power plug of the mains unit is properly connected.

Check if there is power at the AC or DC outlet.

Check if the voltage of the battery is too low.

NO PICTURE

Select the correct TV or AV input.

Check the video connection.

DISTORTED PICTURE

Check the disc for fingerprints and clean with soft cloth, wiping from centre to edge.

Sometimes a small amount of picture distortion may appear. This is not a malfunction.

COMPLETELY DISTORTED PICTURE

The disc format is not according to the TV-set used (PAL/NTSC).

NO COLOR IN PICTURE

The disc format is not according to the TV-set used (PAL/NTSC).

DISC DOES NOT PLAY

Ensure the disc label is upwards.

Clean the disc.

Check if the disc is defective by trying another disc.

NO SOUND

Check audio connections.

If using a HIFI amplifier, try another sound source.

NO RETURN TO START-UP SCREEN WHEN DISC IS REMOVED

Slide the POWER switch to OFF side to turn off the unit, then slide the switch to ON side to turn on the unit.

THE PLAYER DOES NOT RESPOND TO THE REMOTE CONTROL

Aim the remote control directly at the sensor on the front of the player.

Avoid all obstacles which may interfere with the signal path.

Inspect or replace the remote control batteries.

DISTORTED OR B/W PICTURE

The disc format is not according to the TV-set used (PAL/NTSC).

NO AUDIO AT DIGITAL OUTPUT

Check the digital connections

Check the Audio menu to make sure that the digital output is correctly set.

Check if the audio format of the selected audio language matches your receiver’s capabilities.

BUTTONS DO NOT WORK

Turn the player off and on with the power on/off button on the side of the player.

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Koss KS5845-2 owner manual Trouble Shooting