Troubleshooting PS Errors

The following situations are PS language specific and may occur when several printer languages are being used.

NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Problem

Possible Cause

Solution

 

 

 

PostScript file can

The PostScript driver

• Print a configuration page and verify

not be printed.

may not be installed.

that the PS version is available for

 

 

printing.

 

 

• Install the PostScript driver; See

 

 

page B.2.

 

 

 

“This job contains

The pure binary data

Open the Properties of the PostScript

binary data...”

option is not supported

driver, click on PostScript, and click on

message appears.

by the PostScript

Advanced. The pure binary data

 

driver.

option is not supported. Choose

 

 

another.

 

 

 

A PS error page

Print job may not be

Make sure that the print job is a PS job.

prints.

PS.

Check to see whether the software

 

 

application expected a setup or PS

 

 

header file to be sent to the printer.

 

 

 

The optional Tray2

The printer driver has

Open the PostScript driver properties

is not selected in

not been configured to

and set the Tray2 item of the Device

the driver.

recognise the optional

option to Installed.

 

Tray2.

 

 

 

 

7.24 SOLVING PROBLEMS

Page 149
Image 149
Samsung 2550 manual Troubleshooting PS Errors, Option to Installed