Solving Print Quality Problems

The dirty inside of the printer or improper paper loading may reduce the print quality. See the table below to troubleshoot the problem.

Problem

Solution

Light or faded

If a vertical white streak or faded area appears on the page:

print

• The toner supply is low. You may be able to temporarily

 

extend the toner cartridge life. See “Redistributing Toner” on

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page 6.4. If this does not improve the print quality, install a

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new toner cartridge.

• The paper may not meet paper specifications (for example,

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the paper is too moist or too rough). See “Paper

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Specifications” on page G.3.

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• If the entire page is light, the print resolution setting is too

 

light or Toner Save Mode is on. Adjust the print resolution

 

and Toner Save Mode in the printer properties. See

 

page 5.25 and page 5.9 respectively.

 

• A combination of faded or smeared defects may indicate that

 

the toner cartridge needs cleaning. See “Cleaning the Inside”

 

on page 6.7.

 

• The surface of LSU may be dirty. Clean the LSU. See

 

“Cleaning the Inside” on page 6.7.

Toner specs

• The paper may not meet specifications (for example, the

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paper is too moist or too rough). See “Paper Specifications”

on page G.3.

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• The transfer roller may be dirty. See “Cleaning the Inside” on

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page 6.7.

• The paper path may need cleaning. See “Cleaning the Inside”

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on page 6.7.

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7

SOLVING PROBLEMS 7.15

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Samsung 2550 manual Solving Print Quality Problems, Light or faded, Toner specs