Problem

Solution

 

 

Curl or wave

• Check the paper type and quality. Both high temperature and

 

humidity can cause paper curl. See “Paper Specifications” on

 

page G.3.

 

• Turn over the stack of paper in the tray. Also try rotating the

 

paper 180° in the tray.

• Try printing to the face up output slot.

Wrinkles or

Ensure that the paper is loaded properly.

creases

• Check the paper type and quality. See “Paper Specifications”

 

on page G.3.

 

 

• Open the rear cover and try printing to the rear output tray

 

(face-up).

 

• Turn over the stack of paper in the paper tray. Also try

 

rotating the paper 180° in the tray.

 

 

Back of printouts

• The transfer roller may be dirty. “Cleaning the Inside” on

 

are dirty

page 6.7.

 

 

 

 

 

• Check for leaking toner. Clean the inside of the printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black pages

• The toner cartridge may not be installed properly. Remove

 

 

 

the cartridge and reinsert.

 

 

 

 

A

 

• The toner cartridge may be defective and need replacing.

 

 

 

 

Install a new toner cartridge.

 

 

• The printer may require repair. Contact a service

 

 

representative.

 

 

 

 

7.18 SOLVING PROBLEMS

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Samsung 2550 manual Wrinkles or