Common Windows Problems | Samsung 2550 specification

Message	Status	Do this...

Serial Error	The printer detects a	Set the baud rate the same as
* may be shown only if you	serial interface error.	the setting on your computer.
* may be shown only if you
installed the optional serial
interface card.

Tray 1 Open	The Tray1 is open.	Close the Tray1 to clear the
		message.

Tray 2 Open	The Tray2 is open.	Close the Tray2 to clear the
		message.

Wait Image	The firmware	You need to download the
	programme in the	programme to the printer again.
	printer has been	Contact your local Samsung
	damaged.	dealer.

Common Windows Problems

Problem	Possible Cause and Solution

“File in Use” message	Exit all software applications. Remove all software from the
appears during installation.	StartUp Group, then restart Windows. Reinstall the printer
	driver.

“Error Writing to LPTx”	• Ensure that the cables are connected correctly, the
message appears.	printer is on.
	• If bi-directional communication is not turned on in the
	driver, it will also cause this message.

“General Protection Fault”,	Close all other applications, reboot Windows and try
“Exception OE”, “Spool32”,	printing again.
or “Illegal Operation”
messages appear.

NOTE: Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP User’s Guide that came with your PC for further information on Windows error messages.

7.22 SOLVING PROBLEMS

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Samsung 2550 manual Common Windows Problems, Problem Possible Cause and Solution

Contents

ML-2550 Series Page Contents Cancelling a Print Job Using a Favorite Setting Using Help Printing on Card Stock orPrinting Multiple Pages on One Problems in the Chooser Printing Errors Cleaning the Outside Cleaning the Inside For Network-connected Macintosh For USB-connected Macintosh Canceling a Print JobAccessing Printer Properties Uninstalling the Remote Control Panel Printer and Paper Storage Environment Configuring Network Parameters on Control PanelPrecautions When Installing Printer Options Windows 9x/Me Windows NT 4.0/2000/XP Laser Safety Statement Environmental and Safety Consideration FCC regulations Power SaverRecycling Radio Frequency Emissions FCC Statement for Wireless LAN use Canadian Radio Interference RegulationsFederal Communications Commission FCC Page European States with restrictions on use European States qualified under wireless approvalsWireless Guidance Accept EU Xii Xiii Xiv Introduction Special Features Printer Components Create professional documents Special FeaturesPrint with excellent quality and high speed Handle paper flexibly Expand the printer capacity Save your time and money You can print in Windows 95/98/Me/NT4.0/2000/XP Printer FeaturesFeatures ML-2550 ML-2551N ML-2552W Print in various environments Front View Printer Components Figure above shows a ML-2552W Rear View Setting UP Your Printer Components may differ from one country to another Unpacking Selecting a Location Clearance SpaceRight 100 mm Installing the Toner Cartridge Setting UP Your Printer Loading Paper Load paper with the print side facing down Slide the tray back into the printer Changing the Paper Size in the Tray Setting UP Your Printer See your computer User’s Guide, if you need help Connecting a Printer CableUsing a Parallel Cable For Local Printing Using a USB Cable Using an Ethernet Cable Using a Network AntennaFor Network Printing Set the antenna upright Turning the Printer On Changing the Display Language Printing a Demo If you are printing from a Macintosh Installing Printer SoftwareUsing the supplied CD-ROM, you can install If you are printing from a Windows SPL Printer Driver Features If the CD-ROM drive does not automatically run Installing Printer Software in WindowsInstalling printer software System Requirements Click Next When the installation is completed, click Finish Click Install the Samsung Software on your PC Reinstalling Printer Software Removing Printer SoftwareFrom the Start menu, select Programs Add New Hardware Wizard window appears. Click Next Installing the USB Driver in Windows 98/Me Understanding the Control Panel Using Control Panel Menus Using the Control Panel Message Description CancelUnderstanding the Control Panel Display Button Description Data from the computer Blinking When the backlight fastOrange Minor error occurs Buttons Button Description Accessing Control Panel Menus Using Control Panel Menus EPSON/IBM Overview of Control Panel Menus Select MP Tray or Manual Tray to use Information MenuPaper Menu Explanation Tray Tray. This Menu is shown when Media sizeValue is set up by custom Media Size When you select any other value except Auto Select from Tray SourceYou insert paper into the specified tray Select Off to print on one side of paper Layout Menu 22 mm.increasing by 1mm Materials for double-sided printingTop Margin Set the top margin, from To 9.9 mm.increasing by 0.1mm Graphics Menu Printer language automatically Setup MenuPower Save Printer Menu Auto Continue Off If the paper mismatch occurs, Paper mismatching to your paper settingOn If the paper mismatches, an error This item determines whether or not Cartridge and produces a cleaning When a print time-out occurs, the printerSerial interface card is installed in your OPC Cleaning Cleans the OPC drum PCL Menu PostScript Menu EPSON/IBM Menu Network Menu Config TCP to Yes Config Netware menu item Default Set Network configuration. This setting Config Netware Netware to On. This item lets youSet Config Netware to Yes. This item Reset Network Memo Using Print Materials Choosing Paper and Other Materials Input Source/Capacity*a Size Sizes and Capacities Guidelines for Paper and Special Materials Printing to the Top Output Tray Face down Selecting the Output Location To open the rear output tray Printing to the Rear Output Tray Face up Paper full Paper empty Using the Multi-Purpose Tray Using the Tray1 or the Optional Tray2 To load paper in the Multi-Purpose Tray Using Print Materials Using Print Materials Using the Manual Feed Mode Using Print Materials Guidelines Printing on Envelopes Adjust the guide to the edge of the envelope stack Using Print Materials Printing on Labels Using Print Materials Printing on Transparencies Using Print Materials Printing on Preprinted Paper Printing on Card Stock or Custom-sized Materials Open the Multi-Purpose Tray and the rear output tray Memo Printing Tasks Printing a Document With the settings you Currently specified Select the Samsung ML-2550 Series printer To stop a print job from the control panel Cancelling a Print JobThere are two ways to cancel a print job From the Windows Start menu, select Settings Using Help Using a Favorite Setting Size Setting Paper PropertiesProperty Description Copies Source TypeColor paper There are three ways to enable Toner Save mode Using the Toner Save ModeUsing the control panel button Using the control panel menu From the software application Press the Duplex button on the control panel Printing on Both Sides of Paper From the software application Printing Multiple Pages on One Sheet of Paper N-Up Printing You can scale your print job on a Printing the Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Printing Posters Be folded in half after printing to produce a booklet Printing Booklets Using Watermarks Using an Existing WatermarkClick OK and start printing Creating a Watermark Click Update to save the changes Click Ok Editing a WatermarkDeleting a Watermark Using Overlays What is an Overlay?Creating a New Page Overlay Edit Overlays window, click Create Overlay Using a Page Overlay Deleting a Page Overlay Click Delete OverlayClick OK until you exit the Print window Toner Save Setting Graphic PropertiesResolution Dpi Normal or 300 dpi Draft Image Resolution option Mode Advanced Options buttonAdvanced Options Darkness Advanced Download as Bit Image When thisWhen the Print All Text Black option is True-Type Options Reprint When Using Output OptionsOption Description Print Order Maintaining Your Printer Printing a Configuration Saving toner Maintaining the Toner CartridgeToner cartridge storage Toner cartridge life expectancy Redistributing Toner Checking the Toner Remains Maintaining Your Printer Replacing the Toner Cartridge Cleaning inside the printer Cleaning the PrinterCleaning the Outside Cleaning the Inside Maintaining Your Printer Printing a cleaning sheet Items Yield Average Consumables and Replacement Parts Solving Problems Troubleshooting Checklist Check SolutionOn Line/Continue Samsung ML-2550 Series PS as your Solving General Printing ProblemsProblem Possible Cause Solution Select Samsung ML-2550 Series or Desired spool setting Indicating a system errorComplex Adjusting the print quality settings If using Windows Inside the machine Printer Printer cable is With the following command At a C\Method is being used Face-up instead There may be debris Adobe Wrong Setting Print the document with selecting Clearing Paper Jams Paper Feed AreaMessage Location of Jam Go to Optional Tray2 Multi-Purpose Tray Around the Toner Cartridge Solving Problems Paper Exit Area Duplex Jam Duplex Area Tips for Avoiding Paper Jams Toner specs Solving Print Quality ProblemsLight or faded Print Dropouts Problem Solution Problem Vertical repetitive DefectsBackground Scatter Misformed characters Skew Wrinkles or Character Voids Message Status Do this Understanding Display Messages Paper. Once the paper is Installing Memory Dimm on F.3 Paper Empty Displayed tray isMemory Overflow Printer does not Job will be automatically Dimm on page F.3 Outbin Full Output bin is full Problem Possible Cause and Solution Common Windows Problems Network or AppleTalk Control Panel from Control Common Macintosh ProblemsProblems in the Chooser Printing Errors Option to Installed Troubleshooting PS Errors Common Linux Problems Distributions and some Am using BSD lprFrom the defaults, to save on memory usage I am using Cups Common DOS Problem Memo Using Your Printer with Macintosh 10.1~10.3 Installing Software for MacintoshYour Available Connection System Printer Driver ML-2550 PS driver USB interface Mac OS 8.6~9.2 ML-2551N Setting Up the Printer For Network-connected MacintoshMac OS Double-clickDesktop Printer Utility For USB-connected Macintosh Using Your Printer with a Macintosh A.5 Canceling a Print Job Printing Multiple Pages on One Sheet of Paper Using Advanced Printing Features Duplex Printing Printing Your Document to a Selected Paper Size Memo Installing PS Drivers Using PS Printer Driver Features Using Windows Postscript Driver Installing PS Drivers Installing PS DriversClick Install the Samsung Software-II on your PC Removing PS Drivers Reinstalling PS Drivers Select Samsung ML-2550 Series PS Using PS Printer Driver FeaturesAccessing Printer Properties To open the properties window from the Printer folder Using Your Printer Linux Installing the Printer Driver Installing the Printer DriverSystem Requirements Using Your Printer in Linux C.3 Using Your Printer in Linux Using Your Printer in Linux C.5 Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Uninstalling the Printer Driver Using the Configuration Tool Using Your Printer in Linux C.9 Changing Llpr Properties Using Your Printer in Linux C.11 Memo Printing from DOS Applications About the Remote Control Panel Installing the Remote Control PanelClick Install the Samsung Software-III on your PC WinRCP Uninstalling the Remote Control Panel Selecting Print Settings Starting the Remote Control PanelSelect Samsung ML-2550 Series and then Remote Control Panel Printing Tab Using the Remote Control Panel Tabs Config Tab Job Tab Test Tab PCL Tab Page. The setting can range from 5 to 128 lines per Flash Font and Macro Tab PS 3 Tab Character Table selects the character sets EPSON/IBM Tab Using Your Printer on Network Printing Across a Network About Sharing the Printer on a NetworkLocally-Shared Printer Network-connected Printer Windows 9x/Me Setting Up a Locally Shared PrinterSetting Up the Host Computer Setting Up the Client Computer Windows NT 4.0/2000/XP Select Local port and click New Port Setting Up a Network-Connected Printer Requirements Configuring Network Parameters on the Control PanelPrinting a Network Configuration Supported Operating Systems Setting Network Protocols Static Addressing Configuring TCP/IP Dynamic Addressing BOOTP/DHCP Configuring IPX Frame Types Using Your Printer on a Network E.11 Configuring the Wireless Network Restoring the Network Configuration Bit WEP Digits Characters Hexadecimal Alphanumeric Memo Programmed Installing Printer Options Disconnect the Power Cord Precautions When Installing Printer Options Installing Memory Dimm Programme Installing Printer Options Removing the Memory Dimm Installing a Network or Serial Interface Card Programme Installing Printer Options F.7 Programme Installing Printer Options Programme Installing Printer Options F.9 Installing an Optional Paper Tray Occur. Use the optional Tray 2 with Tray Memo Printer Specifications Paper Specifications Specifications Humidity 20 ~ 80 % RH Printer SpecificationsSpecifications and Description Temperature 10 ~ 32 C / 50 ~ 90 F Overview Paper Specifications Multi Tray1 Dimensions a Weight Capacity bWeight Capacity b Supported Sizes of Paper Symptom Problem with Solution Paper Guidelines for Using Paper Output Tray Capacity Paper SpecificationsCategory Specifications Paper Output Capacity Printer and Paper Storage Environment Minimum Maximum Envelopes Envelope Storage Envelopes with Double Side SeamsEnvelopes with Adhesive Strips or Flaps Envelope Margins Labels TransparenciesSee Printing on Transparencies on Control panel 2.14 double-sided printing IndexPage Quality problems, solve Visit us at