Samsung 2550 manual Common Windows Problems, Problem Possible Cause and Solution

Message	Status	Do this...
Serial Error	The printer detects a	Set the baud rate the same as
* may be shown only if you	serial interface error.	the setting on your computer.
installed the optional serial
interface card.
Tray 1 Open	The Tray1 is open.	Close the Tray1 to clear the
		message.
Tray 2 Open	The Tray2 is open.	Close the Tray2 to clear the
		message.
Wait Image	The firmware	You need to download the
	programme in the	programme to the printer again.
	printer has been	Contact your local Samsung
	damaged.	dealer.

Common Windows Problems

Problem	Possible Cause and Solution
“File in Use” message	Exit all software applications. Remove all software from the
appears during installation.	StartUp Group, then restart Windows. Reinstall the printer
	driver.
“Error Writing to LPTx”	• Ensure that the cables are connected correctly, the
message appears.	printer is on.
	• If bi-directional communication is not turned on in the
	driver, it will also cause this message.
“General Protection Fault”,	Close all other applications, reboot Windows and try
“Exception OE”, “Spool32”,	printing again.
or “Illegal Operation”
messages appear.

NOTE: Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP User’s Guide that came with your PC for further information on Windows error messages.

7.22 SOLVING PROBLEMS