Krell Industries KRC-3 manual Warranty And Service

WARRANTY AND SERVICE

NOTE: Warranty does not apply to damage caused by acts of God or nature.

The KRC-3 has a limited warranty and transferable warranty of five years for parts and labor. The warranty begins on the date of retail purchase, as noted on the retail sales slip provided by an authorized KRELLDealer or Distributor,

or on the warranty registration card sent to KRELL.In the event adequate proof of purchase date is unavailable, the warranty period will begin on the date the

unit was originally shipped from the KRELLfactory. The original ship date can be determined by KRELLfrom the serial number.

The warranty for KRELLproducts is valid only in the country to which they were

originally shipped, through the authorized KRELLDistributor for that country,

and at the KRELLfactory. There may be restrictions on or changes to KRELL's

warranty because of regulations within a specific country. Please check with your Distributor for a complete understanding of the warranty in your country.

Freight to the KRELLf~actory is your responsibility. Return freight ~-ithin the United States is included in the warranty. If you have purchased your KRELL product outside the United States and wish to have it serviced at the KRELL

factory, all freight and associated charges to the KRELLfactory are your

responsibility. KRELLwill pay return freight to the USA-based freight forwarder of your choice. Freight and other charges to ship the unit from the freight forwarder to you are also your responsibility.

The operating voltage of this unit is determined by the KRELLfactory and can

only be changed by an authorized KRELLdistributor or at the KRELLfactory. The voltage for the KRC-3 in the USA cannot be changed for six months from the original purchase date. Any unauthorized voltage conversion, disassembly,

component replacement, perforation of chassis, updates, or modifications performed to the unit will void the warranty. KRELLis not responsible for any

damage incurred in transit. KRELLwill file claims for damages as necessary for

units damaged .in transit to the KRELLfactory. You are responsible to file claims for shipping damages during the return shipment.

The use of any packing material other than the original is not recommended.

KRELLmay, at its discretion, pack a unit in new material for the return shipment. KRELLwill bill you for such if the unit was shipped in non standard packing or if the original packing is so damaged as to be unuseful. If you need

to purchase additional packing, please contact your authorized KRELLDealer, Distributor or KRELLfor assistance.

IMPORTANT:If you believe there is a problem with your unit, please contact your Dealer, Distributor, or the KRELLfactory immediately. Do not return any unit to KRELLfor repair without first calling to discuss the problem and to obtain a Return Authorization number.

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