If you have additional questions, please call our Consumer Service Department:
USA:
Mon – Fri 8:00 a.m.
www.KrupsUSA.com
Please note hours are subject to change.
Before calling the Consumer Service Department, please have the type number of your KRUPS appliance available. You must have this informa- tion before calling our Consumer Service Department so that we may better answer your questions. The type number can be located by looking at the bottom of your appliance.
Any general correspondence can be addressed to:
USA:
Krups
196 Boston Avenue
Medford, MA 02155
Only letters can be accepted at this address. Shipments and packages that do not have a return authorization number will be refused.
Canada:
Mon – Fri 8:30 a.m. – 4:30 p.m. (EST)
www.Krups.ca
Canada:
Groupe SEB Canada Inc.
455 Finchdene Square
Scarborough, Ontario M1X 1B7
18 
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