Troubleshooting

6-15

Clearing Paper Jams
If a paper jam occurs, the touch panel
will display Paper misfeed and the
copying will stop. Refer to these
procedures to remove the jammed
paper.

Jam Location Indicators

When a paper jam occurs, the jam location indicators and corrective action are displayed. Jam
location indicators indicate the paper jam position, as shown below.
After clearing the jam, the machine will warm up again and the error message will be cleared. The
machine resumes from the page on which the jam occurred.
Paper misfeed.
remove any paper that is inside.
3.Open cassette 1 .
4.Remove paper.
5.Reset the casse tte and close the cover
.
2.Open duplex unit A1 and
1.Remove paper.
JAM 00
Jam Location
Indicators Paper Jam Location Reference
Page
ACassette 1 page6-16
BCassette 2 page6-18
CCassette 3, 4 (option) page6-19
DMP Tray page6-20
ELeft Cover 1 Interior page6-23
FLeft Cover 2 Interior page6-24
GFixing Unit page 6-25
HDocument Processor (option) page6-27
IDocument Finisher (option) page6-28
Paper misfeed.
remove any paper that is inside.
3.Open cassette 1.
4.Remove paper.
5.Reset the cassette a nd close the cove r.
2.Open duplex unit A1 and
1.Remove paper.
JAM 00