Problem Solving
Information Code
Info. | Meaning | Possible Action | Page | |
Code | ||||
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729 | Failed to authenticate (SMTP Authenticaton) when | Check the SMTP Authentication. User Name | ||
| connecting with the SMTP Server. | and Password. |
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| Contact the Network Administrator. |
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730 | Cannot retrieve the Journal nor program list for the | Check that the Fax Parameter No. 158 (PC | ||
| Internet Parameters and the Auto Dialer via email | Remote Update) is set to “Valid”. |
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| from a PC. |
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731 | The dialer buffer for manual dialing was full (50 | Request the originator to resend the Relay | ||
| stations) when the Relay Transmission Request was | Transmission Request after the reserved |
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| received. | communication is finished. |
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800/814/ | Machine was requested to relay a document or | Check with the other party. | ||
816/825 | Confidential Communication from |
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| systems. |
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870 | Memory overflow occurred while storing documents | 1. Transmit documents without storing them | ||
| into memory for transmission. | into memory first. Use Direct Transmission |
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| when using G3 Fax Communication. |
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| 2. Install Optional Memory (SD Memory Card). |
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871 | Overflow of the file management area occurred. | Wait until machine finishes printing or sending | ||
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| the documents. |
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NOTE
10
1.After identifying the problem and taking the recommended action, if the information Codes keep reoccuring or Information Codes that appear on your machine are not listed above, please contact your local our Authorized Dealer.
For mechanical failures, see the Troubleshooting section in the Operating Instructions (For Facsimile and Copy Functions)
