16 Get Help
User Guide
From Phone Info, select User Guide to access the user guide for your phone. You can also find the user guide at
Customer Support
To contact payLo by Virgin Mobile’s customer support department for information about your phone, account history, call coverage area, and specific features available to you, such as call forwarding or voicemail:
•Go to www.virginmobileusa.com.
•Dial *VM from your payLo by Virgin Mobile phone.
•Dial
For questions about the phone features, refer to the materials provided with your phone, or visit www.virginmobileusa.com.
Qualified Service
If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.
Phone Accessories
To shop for accessories for your phone, visit www.virginmobileusa.com or kyocera.superiorcommunications.com.
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