Improving Image Quality
Symptom | Possible Cause | Action |
Unintended markings appear | The Original Pad is dirty. | Wipe the Original Pad clean |
along the edges of the copy. |
| with a soft cloth. |
| The selected paper size is | Specify a paper size that is |
| larger than the original | appropriate to the original |
| document (zoom ratio is set | document. |
| to full size 100%) |
|
| The original document is not | Place the original document |
| placed in the proper | correctly on the Original |
| orientation on the Original | Glass. |
| Glass (zoom ratio is set to |
|
| full size 100%) |
|
| The zoom ratio setting does | Select a suitable zoom ratio |
| not match the size of the | setting. |
| original document. |
|
The copy appears uneven or | The original document has | Set the scale of the original |
at a tilt. | not been set properly. | document properly. |
|
| Adjust the Document Guide |
|
| Plates properly when the |
|
| original document is placed |
|
| into the Automatic |
|
| Document Feeder. |
| There is an obstruction on | Remove the obstruction and |
| the Original Glass (when | wipe the Original Glass clean |
| using the Automatic | with a soft cloth. |
| Document Feeder). |
|
6 - 2 | Service and Supplies |