8: Troubleshooting

 

 

 

 

 

Problem/Message

Reason

Solution

 

 

The IP address you are trying to

Confirm that your PC has an IP

 

 

assign is not on your logical

address and that it is in the same

 

 

subnet.

logical subnet that you are trying

 

 

 

to assign to the device server.

 

 

 

 

 

 

The device server may not be

Make sure that the Link LED is lit.

 

 

plugged into the network

If the Link LED is not lit, then the

 

 

properly.

device server is not properly

 

 

 

plugged into the network.

 

 

 

 

 

When you try to assign an IP

The cause is most likely one of

Double-check the parameters that

 

with DeviceInstaller, you get the

the following:

you specified.

 

following message:

The Hardware address you

Note: You cannot assign an IP

 

 

address to a device server

 

No response from device!

specified is incorrect.

through a router.

 

Verify the IP, Hardware

The IP address you are trying to

 

 

Address and Network Class.

 

 

Please try again.

assign is not a valid IP for your

 

 

 

logical subnet.

 

 

 

You did not choose the correct

 

 

 

subnet mask.

 

 

 

 

 

 

The device server is not

The most likely reason is the

The serial settings for the serial

 

communicating with the serial

wrong serial settings were

device and the device server must

 

device it is attached to.

chosen.

match. The default serial settings

 

 

 

for the device server are RS-232,

 

 

 

9600 baud, 8 character bits, no

 

 

 

parity, 1 stop bit, no flow control.

 

 

 

 

 

When you try to enter the setup

The issue is most likely

Double-check everything in the

 

mode on the device server via

something covered in the

problem above. Confirm that

 

the serial port, you get no

previous problem, or possibly,

Caps Lock is not on.

 

response.

you have Caps Lock on.

 

 

 

 

 

 

You can ping the device server,

There may be an IP address

Turn the device server off and

 

but not Telnet to the device

conflict on your network

then issue the following

 

server on port 9999.

 

commands at the DOS prompt of

 

 

You are not Telnetting to port

your computer:

 

 

9999.

ARP -D X.X.X.X (X.X.X.X is the IP

 

 

 

 

 

The Telnet configuration port

of the device server).

 

 

(9999) is disabled within the

 

 

 

device server security settings.

PING X.X.X.X (X.X.X.X is the IP

 

 

 

of the device server).

 

 

 

If you get a response, then there

 

 

 

is a duplicate IP address on the

 

 

 

network. If you do not get a

 

 

 

response, use the serial port to

 

 

 

verify that Telnet is not disabled.

 

 

 

 

XPort™ User Guide

55

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Lantronix XPort manual Address and Network Class Please try again, Caps Lock is not on
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XPort specifications

The Lantronix XPort is a compact and powerful embedded networking module that enables devices to connect to the Internet and communicate over a network. Small in size yet packed with features, the XPort is ideal for applications that require network connectivity without the complexity and cost associated with traditional networking solutions.

One of the standout features of the XPort is its small form factor. Measuring just 1.6 inches by 1.9 inches, it is designed for seamless integration into a variety of devices, making it a popular choice for manufacturers looking to add networking capabilities to their products without occupying much physical space.

The XPort utilizes the robust and widely used TCP/IP protocol stack, allowing it to facilitate reliable data communication over the Internet and other IP networks. This provides developers with a familiar framework for implementing network functionality, while also ensuring compatibility with various networking standards.

Equipped with a built-in web server, the XPort allows for easy configuration and management through a standard web browser. This user-friendly feature enables developers and end users to interact with the device effortlessly, simplifying tasks such as firmware updates and network settings adjustments.

Another key technology employed in the XPort is its serial-to-Ethernet capabilities. This feature converts serial data from devices into network packets, enabling legacy devices that communicate through serial ports to be connected to modern networks. This is particularly beneficial for industries with a significant number of legacy devices still in operation.

The XPort also incorporates security features, including SSL and SSH, which help protect data transmitted over the network. These security measures are essential in today's digital landscape, where data breaches and unauthorized access are growing concerns.

With its low power consumption and versatile applications, the Lantronix XPort is suitable for a variety of IoT applications, including healthcare devices, industrial automation, and smart metering. Its ability to operate in harsh environments enhances its appeal to manufacturers looking to deploy reliable networking solutions.

In summary, the Lantronix XPort offers a blend of compact design, advanced networking capabilities, and essential security features, making it a valuable asset for any project requiring efficient network connectivity. Its compatibility with existing technologies and ease of integration make it an ideal choice for modern IoT applications.
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