Chapter 9. Help and service

This topic contains information about obtaining help and service.

Using the documentation

If you experience a problem with your computer, see Chapter 7 “Troubleshooting and diagnostics” on page

75.For information on additional resources to help you troubleshoot your computer problem, see Chapter

8“Information resources” on page 79.

If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help.

You can also get the latest technical information and download device drivers and updates from the Lenovo Support Web site at:

http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

The following services are available during the warranty period:

•Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

•Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

These items are not covered by the warranty:

•Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

•Identification of software problem sources

•Configuration of BIOS as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

Refer to the ThinkStation Safety and Warranty Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain warranty service.

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the ThinkStation Safety and Warranty Guide that comes with your computer.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

If possible, be at your computer when you call. Have the following information available:

• Machine type and model

© Copyright Lenovo 2011

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Lenovo 1105, 1098, 1100, 1106 manual Help and service, Using the documentation, Calling for service
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1100, 1098, 1106, 1105 specifications

Lenovo has established itself as a formidable player in the global technology market, particularly in the realm of PCs and laptops. Among its extensive product line, the Lenovo 1105, 1106, 1098, and 1100 series stand out for their versatility, performance, and innovative technologies. These models cater to a diverse range of users, including students, professionals, and casual consumers.

Starting with the Lenovo 1105, this model offers an impressive balance between performance and portability. Equipped with the latest Intel processors, it supports rapid multitasking and efficient data processing. The 1105 features a 15.6-inch Full HD display, ensuring that users enjoy vibrant visuals and clear details. Additionally, its lightweight design enhances mobility, making it an ideal choice for users on the go.

The Lenovo 1106 series takes a step further with its enhanced graphical capabilities. It incorporates advanced NVIDIA graphics, making it perfect for gamers and creatives who require powerful rendering capabilities. The 1106 also includes a comfortable keyboard design with ample key travel, improving the typing experience for extended sessions. Moreover, it comes with robust battery life, ensuring that users remain productive without frequent interruptions to recharge.

Moving on to the Lenovo 1098, this model is tailored for budget-conscious users who still seek dependable performance. The 1098 is powered by efficient CPUs that provide a smooth computing experience for everyday tasks such as web browsing, document editing, and multimedia consumption. Its simplistic design and reliable build quality have made it a favorite among first-time laptop buyers and students alike.

Finally, the Lenovo 1100 series exemplifies high-end functionality fused with modern aesthetics. This model boasts a sleek chassis, coupled with advanced connectivity options like Thunderbolt 4, enabling faster data transfers and versatile peripheral compatibility. The 1100 is also equipped with enhanced security features, including fingerprint readers and facial recognition technology, ensuring that user data remains secure.

In conclusion, Lenovo’s 1105, 1106, 1098, and 1100 series represent a comprehensive range of offerings that cater to various needs and budgets. With high-performance specifications, innovative technologies, and thoughtful design, Lenovo continues to set the benchmark for reliable and user-friendly computing solutions. Whether for work, study, or entertainment, there is a Lenovo model to match every lifestyle.
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