Ethernet problems

For Ethernet problems, select your symptom from the following list:

•“Your computer cannot connect to the network” on page 111

•“The adapter stops working for no apparent reason” on page 111

•“If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur” on page 112

•“If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps” on page 112

Your computer cannot connect to the network

Symptom: Your computer cannot connect to the network.

Actions: Ensure that:

•The cable is installed properly.

The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable.

•The cable is installed properly.

•You are using the correct device driver.

On the Windows 7 operating system, do the following:

1.Click Start ➙ Control Panel.

2.Click Hardware and Sound.

3.Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4.If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter.

5.Click Update Driver Software, and then follow the instructions on the screen.

On the Windows 8 operating system, do the following:

1.Open Control Panel.

2.Click Hardware and Sound.

3.Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4.If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter.

5.Click Update Driver Software, and then follow the instructions on the screen.

•The switch port and the adapter have the same duplex setting.

If you configured the adapter for full duplex, ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections.

•You have installed all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software.

The adapter stops working for no apparent reason

Symptom: The adapter stops working for no apparent reason.

Chapter 10. Troubleshooting and diagnostics 111

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Lenovo 2011 Ethernet problems, Your computer cannot connect to the network, Adapter stops working for no apparent reason
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1765, 1766, 1562, 1662, 1565 specifications

Lenovo has long been recognized as a leader in the technology space, producing a variety of reliable laptops and computing devices. Among their offerings, the Lenovo models 2110, 2111, 1565, 1662, and 1562 stand out for their unique features, technologies, and characteristics that cater to a range of users, from professionals to students.

The Lenovo 2110 is designed with portability in mind. Weighing just under 4 pounds, it provides an Intel Core processor that allows for seamless multitasking. The 15.6-inch HD display ensures vibrant visuals, making it ideal for presentations and streaming. One of its notable features is the long-lasting battery life, capable of supporting up to 10 hours of usage, allowing users to work or play without constant recharging.

The Lenovo 2111 builds on the foundation of the 2110 with enhanced graphics performance. This model is equipped with a dedicated NVIDIA GeForce graphics card, which significantly improves the performance of graphic-intensive applications and gaming. The 2111 also supports a wider range of RAM options, enabling users to configure it to suit their memory needs, thus improving overall efficiency and responsiveness.

The Lenovo 1565 is tailored for business professionals. It features a robust design with a spill-resistant keyboard, ensuring durability in various environments. The 1565 is also equipped with advanced security features, including a fingerprint reader, which adds an additional layer of protection for sensitive business data. This model's integrated webcam and high-quality microphone facilitate clear video conferencing, enhancing communication for remote work scenarios.

The Lenovo 1662 comes with a unique 2-in-1 capability, functioning both as a laptop and a tablet. Its touchscreen display allows for easy navigation and interaction, making it suitable for creative professionals who utilize styluses for design work. The flexibility of the 1662 is complemented by its powerful Intel processor, giving users the performance needed for demanding applications.

Lastly, the Lenovo 1562 model is designed for education and everyday use. Its focus on affordability does not compromise performance, featuring a reliable AMD processor and sufficient RAM for tasks like web browsing, document editing, and online learning. The 1562's lightweight design and durable construction make it an excellent choice for students and individuals on the go.

Together, these Lenovo models present a diverse lineup catering to various user needs. From powerful gaming capabilities to business-class features and educational tools, Lenovo continues to innovate with its laptops, ensuring they stay relevant in an ever-evolving technology landscape.
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