Philips SC2001/01 user manual Storage conditions, Troubleshooting, Problem Possible cause Solution

24 English

Model SC2001/01

Storage conditions	Temperature: 0° to +60°C
	Relative humidity: 5% to 95%
Spectrum of body attachment	>570nm
Lithium-ion battery	2 x 3.7 Volt 1500 mAh

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Consumer Care Centre in your country (please look for the phone number in the worldwide guarantee leaflet).

Problem	Possible cause	Solution
The appliance does not	The rechargeable	Charge the appliance (see chapter ‘Charging’).
work.	batteries are
	empty.
	The appliance is	Contact the Consumer Care Centre in your country,
	defective.	your Philips dealer or a Philips service centre.
The appliance suddenly	The rechargeable	Charge the appliance (see chapter ‘Charging’).
switches off.	batteries
	are empty.

The adapter becomes warm during charging.

The charging light does not go on when I put the small plug in the appliance socket.

This is normal.

You have not put the adapter in the wall socket.

The wall socket is not live.

The adapter is not inserted properly into the wall socket and/or the small plug is not inserted properly into the appliance socket.

The appliance is defective.

No action required.

Insert the small plug into the appliance socket and put the adapter in the wall socket.

Connect another appliance to the wall socket to check if the wall socket is live. If the socket is live but the appliance still does not charge, contact the Consumer Care Centre in your country, your Philips dealer or a Philips service centre.

Make sure the adapter is inserted properly into the wall socket and/or the small plug is inserted properly into the appliance socket. 

Contact the Consumer Care Centre in your country, your Philips dealer or a Philips service centre.