Actions:

Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for that program. Help systems are typically accessible from a menu or button in the program, and frequently from the F1 key.

If you are having difficulty with the Windows operating system or one of its components, refer to the Windows help system. It is accessible from the Windows Start menu.

To determine if problems are caused by newly installed software, verify that:

Your computer has the minimum memory requirements needed to use the software. See the information supplied with the software to verify memory requirements. (If you just installed an adapter or memory, you might have a memory-address conflict.)

The software is designed to operate on your computer.

Other software works on your computer.

The software you are using works correctly on another computer.

If you received any error messages while using the software program, see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem.

Check with your software manufacturer to see if any updates are available. Many software manufacturers make updates available from the World Wide Web.

If the software program used to work correctly, but does not work correctly now, do the following:

On the Windows 7 operating system, click Start Control Panel System and Security System

System Protection System Restore. Then, follow the instructions on the screen.

On the Windows 8 operating system, open Control Panel and click System and Security System System Protection System Restore. Then, follow the instructions on the screen.

If you are unable to resolve the problem through other methods, uninstall the software program and reinstall it.

If these actions do not correct the problem, you might need technical assistance. Contact your software manufacturer or see Chapter 11 “Getting information, help, and service” on page 119 for details.

USB problems

Symptom: The USB connectors cannot be accessed.

Actions:

Ensure that the USB cable is securely connected to the USB connector and to the USB device. If the USB device has its own power cord, ensure that it is attached to a properly grounded electrical outlet.

If the USB device has its own On/Off switch, ensure that it is in the On position.

If the USB device has an Online switch, ensure that it is in the Online position.

If the USB device is a printer, ensure that paper is loaded correctly.

Ensure that any device drivers or other software supplied with the USB device is correctly installed. Refer to the documentation for the USB device.

Reset the device by detaching and reattaching the USB connector.

If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 119.

Chapter 10. Troubleshooting and diagnostics 117

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Lenovo 1765, 2112, 2111, 2110, 2011, 1663, 1565, 1662, 1562, 1766 manual USB problems

1765, 1766, 1562, 1662, 1565 specifications

Lenovo has long been recognized as a leader in the technology space, producing a variety of reliable laptops and computing devices. Among their offerings, the Lenovo models 2110, 2111, 1565, 1662, and 1562 stand out for their unique features, technologies, and characteristics that cater to a range of users, from professionals to students.

The Lenovo 2110 is designed with portability in mind. Weighing just under 4 pounds, it provides an Intel Core processor that allows for seamless multitasking. The 15.6-inch HD display ensures vibrant visuals, making it ideal for presentations and streaming. One of its notable features is the long-lasting battery life, capable of supporting up to 10 hours of usage, allowing users to work or play without constant recharging.

The Lenovo 2111 builds on the foundation of the 2110 with enhanced graphics performance. This model is equipped with a dedicated NVIDIA GeForce graphics card, which significantly improves the performance of graphic-intensive applications and gaming. The 2111 also supports a wider range of RAM options, enabling users to configure it to suit their memory needs, thus improving overall efficiency and responsiveness.

The Lenovo 1565 is tailored for business professionals. It features a robust design with a spill-resistant keyboard, ensuring durability in various environments. The 1565 is also equipped with advanced security features, including a fingerprint reader, which adds an additional layer of protection for sensitive business data. This model's integrated webcam and high-quality microphone facilitate clear video conferencing, enhancing communication for remote work scenarios.

The Lenovo 1662 comes with a unique 2-in-1 capability, functioning both as a laptop and a tablet. Its touchscreen display allows for easy navigation and interaction, making it suitable for creative professionals who utilize styluses for design work. The flexibility of the 1662 is complemented by its powerful Intel processor, giving users the performance needed for demanding applications.

Lastly, the Lenovo 1562 model is designed for education and everyday use. Its focus on affordability does not compromise performance, featuring a reliable AMD processor and sufficient RAM for tasks like web browsing, document editing, and online learning. The 1562's lightweight design and durable construction make it an excellent choice for students and individuals on the go.

Together, these Lenovo models present a diverse lineup catering to various user needs. From powerful gaming capabilities to business-class features and educational tools, Lenovo continues to innovate with its laptops, ensuring they stay relevant in an ever-evolving technology landscape.