Dell PP09L Printer Problems, To Verify That The Problem Is With The Mouse , Check The Touch Pad

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD

1 Turn off the computer.

2 Disconnect the mouse.

3 Turn on the computer.

4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

R EINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers and Utilities" on page 94.

Printer Problems

CHECK THE PRINTER CABLE CONNECTIONS — Ensure that the printer cable is properly connected to the computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

ENSURE THAT THE PRINTER IS TURNED ON — See the documentation supplied with the printer.

VERIFY THAT WINDOWS® RECOGNIZES THE PRINTER

1 Click the Start button.

2 Click Control Panel.

3 Click Printers and Other Hardware.

4 Click View installed printers or fax printers. If the printer model is listed, right-click the printer icon.

5 Click Properties, and then click the Ports tab. Ensure that the Print to the following port(s): setting is USB.

REINSTALL THE PRINTER DRIVER — See the documentation supplied with the printer.

Solving Problems

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