General Program Problems, Program crashes | Dell PP09L specs

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General Program Problems

A program crashes

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

S E E THE SOFTWARE DOCUMENTATION — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary.

A program stops responding

E ND THE PROGRAM

1 Simultaneously press <Ctrl><Shift><Esc>.

2 Click the Applications tab, and then select the program that is no longer responding.

3Click End Task.

A solid blue screen appears

TURN THE COMPUTER OFF — If the computer does not respond to a keystroke or a proper shutdown (see page 103), press the power button until the computer turns off. Press the power button again to restart the computer. The solid blue screen appears because you were not able to perform a proper Windows® shutdown. ScanDisk automatically runs during the start-up process. Follow the instructions on the screen.

Error messages appear

R EVIEW "E RROR M ESSAGES " — Look up the message and take the appropriate action. See the software documentation.

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Solving Problems

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Dell PP09L owner manual General Program Problems, Program crashes, Program stops responding, Solid blue screen appears

Contents

Dell Inspiron XPS Abbreviations and Acronyms Contents Optimizing Performance Using the Keyboard and Touch Pad Resolving Software and Hardware Incompatibilities Contents Adding and Replacing Parts Appendix 183 Contents Safety General Safety Battery Safety PowerSafety Air Travel When Using Your Computer Safety EMC Instructions Safety When Working Inside Your Computer Safety Ergonomic Computing HabitsSafety Protecting Against Electrostatic Discharge Safety Battery Disposal Safety Instructions Dell Solution Center Finding Information Setup Diagram Dell Support Website support.dell.com Finding Information Tour of Your Computer Front View Device Status Lights Tour of Your Computer Keyboard Status Lights Left Side View Right Side View Back View Video Connector Modem Connector RJ-11 W . d e l l . c o m s u p p o r t . d e l l . c o m Bottom View Tour of Your Computer Using Your Computer Transferring Information to a New Computer Configuring Graphics Cards Settings and FunctionsClick Finished and restart the new computer Click User and system guides Connecting Your Computer to a TV or Audio Device Video and Standard Audio Video and S/PDIF Digital Audio Pdif digital audio cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Using Your Computer Setting Up the Dolby Headphone Enabling S/PDIF Digital Audio Connecting Monitors Enabling the Display Settings for a TV Connect the VGA or DVI monitor as described on How to Copy a CD or DVD Using CDs and DVDsCopying CDs and DVDs Using Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWs Helpful Tips DDR Memory and Processor Front-Side Bus Hyper-Threading Optimizing Performance Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charge Gauge Charging the Battery Low-Battery Warning Removing a Battery Installing a Battery Storing a Battery Using a Battery Using the Module Bay About the Module Bay Pull the device out of the module bay Push the new device into the bay until it clicks Press the device latch release Using the Module Bay Battery Numeric KeypadKey Combinations System Functions Display Functions Power ManagementSpeaker Functions Microsoft Windows Logo Key Functions Touch Pad Changing the Track Stick Cap Customizing the Touch Pad and Track Stick Using the Keyboard and Touch Pad Setting Up a Home and Office Network Connecting to a Network Adapter Connecting to a Wireless Local Area Network Network Setup WizardDetermining Your Network Type Connecting to a Wireless Network in Microsoft Windows XP Click Add Wireless network properties window appears Setting Up a Home and Office Network Configuring Security Settings Optional Setting Up a Home and Office Network Setting Up a Home and Office Network Setting Up a Home and Office Network Setting Up a Home and Office Network Using the Dell Diagnostics When to Use the Dell Diagnostics Option Function Express Test Error Messages Device Message 1 files copied appears Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable Hard Drive Problems Scanner ProblemsIf you have problems with a hard drive PC Card Problems External Keyboard Problems Power Problems Touch Pad or Mouse Problems Unexpected Characters Printer Problems Mail Problems Modem and Internet Connection Problems Network Problems Restart the Computer Try to log on to the network again General Program Problems Error messages appearProgram crashes Program stops responding If you cannot play a CD, CD-RW, or DVD CD or DVD ProblemsIf you cannot eject the CD, CD-RW, or DVD drive tray Sound and Speaker Problems If you have a problem with integrated speakersIf you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writing If you have a problem with external speakers Mail, Modem, and Internet Problems What Is a Driver? Resolving Other Technical ProblemsDrivers Reinstalling Drivers and Utilities Identifying Drivers Click the Drivers tab Click Roll Back Driver Insert the Drivers and Utilities CD Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Creating a Restore PointSelect a restore point and click Next Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Microsoft Windows XPBefore You Begin Reinstalling Windows XP To reinstall Windows XP, you need the following items When the Welcome to Microsoft screen appears, click Next 101 Solving Problems Before You Begin Recommended ToolsShutting Down Your Computer 103 Adding and Replacing Parts Memory 105 Memory module Securing clips 2 per connector 107 Mini PCI Card 108 109 Adding and Replacing Parts Hard Drive 111 Returning a Hard Drive to Dell 112 Subwoofer 113 Insert the subwoofer into the compartment within the battery Keyboard 115 PC Card With Bluetooth Wireless Technology 116 Removing the Modem Modem117 Installing the Modem Keyboard BracketConnect the modem cable to the modem Replace the M2 x 3-mm screw Fans 119 Fan cover Captive screws Audio connectors Hinge Covers 121 Left hinge cover 123 Display 125 126 Display Latch 127 Video Card Remove the two M2 x 4-mm screws and remove the display latch Removing the Processor Thermal-Cooling Assembly Processor Thermal-Cooling Assembly129 Installing the Processor Thermal-Cooling Assembly Palm Rest 131 Removing the Processor Module Processor Module132 Installing the Processor Module 133 Reserve Battery Flashing the Bios134 Removing the System Board System Board135 Remove the keyboard see Remove the display see 136 Installing the System Board 137 Speakers 138 Display Latch Release 139 Pin Assignments for I/O Connectors USB ConnectorVideo Connector 140 Ieee 1394 Connector Video TV-Out Connector141 DVI-I Connector 142 Specifications 143 144 USB 145 Lvds 146 Wuxga WSXGA+ Wxga 147 148 Overview Using the System Setup Program149 Viewing the System Setup Screens System Setup ScreensCommonly Used Options 150 Enabling the Infrared Sensor 151 Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyContacting Dell Definition of Third-Party Software and Peripherals 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 Regulatory Notices 170 What is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties NOM Information Mexico Only How long does this limited warranty last? 172 What will Dell do? What do I do if I need warranty service?173 What if I purchased a service contract? May I transfer the limited warranty?How will you fix my product? 174 175 176 Third-Party Software and Peripherals Products Dell Software and Peripherals Canada Only177 Guarantee Dell-Branded Peripheral ProductsReturn Policy Exclusions Limitation and Statutory Rights 179 Intel’s Three Year Limited Warranty 180 181 What are Errata? Appendix Index Microsoft Windows Specifications, system Spyware Track stick, 62 description, 23 system view