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Dell PP09L Reinstalling Windows XP, Dell Operating System CD Dell Drivers and Utilities CD

Models: PP09L

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NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows XP, you need the following items:

•Dell™ Operating System CD

•Dell Drivers and Utilities CD

NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the Drivers and Utilities CD to load any required drivers.

Reinstalling Windows XP

To reinstall Windows XP, perform all the steps in the following sections in the order in which they are listed.

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers (see "Reinstalling Drivers and Utilities" on page 94), virus protection program, and other software.

NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that came with the software for instructions.

Booting From the Operating System CD

1Save and close any open files and exit any open programs.

2Insert the Operating System CD. Click Exit if the Install Windows XP message appears.

3Restart the computer.

4Press <F12> immediately after the DELL™ logo appears.

If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.

5Press the arrow keys to select CD-ROM, and press <Enter>.

6When the Press any key to boot from CD message appears, press any key.

Windows XP Setup

1When the Windows XP Setup screen appears, press <Enter> to select To set up Windows now.

2Read the information on the Microsoft Windows Licensing Agreement screen, and press <F8> to accept the license agreement.

Solving Problems		99

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Dell PP09L owner manual Reinstalling Windows XP, Dell Operating System CD Dell Drivers and Utilities CD

Contents

Owner’s Manual Dell Inspiron XPSModel PP09L P/N M3551 Rev. A02 Notes, Notices, and CautionsAbbreviations and Acronyms Model PP09LContents 2 Using Your Computer1 A Tour of Your Computer Removing and Installing Devices While the Computer Is Turned Off Using a Battery5 Using the Module Bay Optimizing PerformanceRadios Including Wireless Networking and PC Cards With 6 Using the Keyboard and Touch Pad7 Setting Up a Home and Office Network 8 Solving ProblemsScanner Problems 9 Adding and Replacing Parts 10 Appendix Index Limited WarrantiesU.S. Only Canada OnlyContents SAFETY General CAUTION Safety InstructionsSAFETY Power SAFETY BatterySAFETY Air Travel SAFETY EMC Instructions When Using Your ComputerSAFETY Ergonomic Computing Habits SAFETY When Working Inside Your ComputerSAFETY Protecting Against Electrostatic Discharge SAFETY Battery Disposal w w w . d e l l . c o m s u p p o r t . d e l l . c o m 16 Safety InstructionsDrivers and Utilities CD also known as the ResourceCD Finding InformationDell Solution Center How to set up a printerClick User and system guides and click User’s guides Setup DiagramService Tag and Microsoft Windows License Dell Inspiron Help FileDell Support Website - support.dell.com Windows Help and Support CenterOperating System CD w w w . d e l l . c o m s u p p o r t . d e l l . c o m 20 Finding InformationFront View A Tour of Your ComputerDEVICE STATUS LIGHTS Flashing orange The battery charge is low Solid green The battery is chargingFlashing green The battery is almost fully charged Off The battery is adequately charged or the computer is turned offThe green lights located above the keyboard indicate the following 9 Turns on when the numeric keypad is enabledA Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabledLeft Side View device latchhard drive AUDIO CONNECTORS Right Side ViewS-VIDEO TV-OUT CONNECTOR Back Viewdigital-video interface connector modem connector RJ-11VIDEO CONNECTOR USB CONNECTORSDIGITAL-VIDEO INTERFACE DVI CONNECTOR MODEM CONNECTOR RJ-11 NETWORK CONNECTOR RJ-45D/BAY POWERED USB CONNECTOR A Tour of Your Computer battery-bay latch release Bottom Vieww w w . d e l l . c o m s u p p o r t . d e l l . c o m 32 A Tour of Your ComputerTransferring Information to a New Computer Using Your ComputerSettings and Functions Configuring Graphics CardsConnecting Your Computer to a TV or Audio Device S-Video and Standard Audio S-Video and S/PDIF Digital Audio TV/digital audio adapter cable Using Your ComputerS-video cable w w w . d e l l . c o m s u p p o r t . d e l l . c o mUsing Your Computer Composite Video and Standard AudioUsing Your Computer Composite Video and S/PDIF Digital AudioUsing Your Computer Enabling S/PDIF Digital Audio Setting Up the Dolby HeadphoneConnecting Monitors Enabling the Display Settings for a TVc Connect the VGA or DVI monitor as described on page If you are connecting two monitors that both have VGA connectorsUsing CDs and DVDs How to Copy a CD or DVDCopying CDs and DVDs Helpful Tips Using Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWsOptimizing Performance DDR Memory and Processor Front-Side BusHyper-Threading w w w . d e l l . c o m s u p p o r t . d e l l . c o m 48 Optimizing PerformanceBattery Performance Using a BatteryCharge Gauge Checking the Battery ChargeDell QuickSet Battery Meter Microsoft Windows Power MeterLow-Battery Warning Charging the BatteryRemoving a Battery 2 Press the other side down until the latch release clicks Installing a BatteryStoring a Battery 1 Slide the battery into the bay at a 45-degree anglew w w . d e l l . c o m s u p p o r t . d e l l . c o m 54 Using a BatteryUsing the Module Bay Removing and Installing Devices While the Computer Is Turned OffAbout the Module Bay Removing and Installing Devices While the Computer Is Running 3 Pull the device out of the module bay 5 If necessary, enter your password to unlock your computerUsing the Module Bay 2 Press the device latch releasew w w . d e l l . c o m s u p p o r t . d e l l . c o m 58 Using the Module BayKey Combinations Using the Keyboard and Touch PadBattery Numeric KeypadPower Management Display FunctionsSpeaker Functions Opens the Search Results-Computer dialog box if Microsoft Windows Logo Key FunctionsTouch Pad Customizing the Touch Pad and Track Stick Changing the Track Stick Capw w w . d e l l . c o m s u p p o r t . d e l l . c o m 64 Using the Keyboard and Touch PadConnecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Connecting to a Wireless Local Area NetworkDetermining Your Network Type Connecting to a Wireless Network in Microsoft Windows XP 6 Click Add The Wireless network properties window appears Setting Up a Home and Office Networkw w w . d e l l . c o m s u p p o r t . d e l l . c o m 7 Enter the name of your network in the Network name SSID field Configuring Security Settings Optional 3 From the Network Authentication drop-down menu, select Open 2 Click Properties 6 Click OK Your network setup is complete w w w . d e l l . c o m s u p p o r t . d e l l . c o m 74 Setting Up a Home and Office NetworkSolving Problems Using the Dell DiagnosticsWhen to Use the Dell Diagnostics Dell Diagnostics Main Menu Error Messages Console If the display is blank Video and Display ProblemsIf only part of the display is readable If the display is difficult to readScanner Problems Hard Drive ProblemsIf you have problems with a hard drive IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY PC Card ProblemsExternal Keyboard Problems IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED PC CARDPower Problems TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THEINTEGRATED KEYBOARD Unexpected Characters Touch Pad or Mouse ProblemsPrinter Problems TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PADVERIFY THAT WINDOWS RECOGNIZES THE PRINTER Modem and Internet Connection Problems E-Mail ProblemsNetwork Problems A program stops responding General Program ProblemsError messages appear A program crashesCD or DVD Problems If you cannot play a CD, CD-RW, or DVDIf you cannot eject the CD, CD-RW, or DVD drive tray If the CD-RW drive stops writing Sound and Speaker ProblemsIf you have a problem with integrated speakers If you hear an unfamiliar scraping or grinding soundIf you have a problem with external speakers 2 Click Printers and Other Hardware 3 Click Phone and Modem Options E-Mail, Modem, and Internet ProblemsResolving Other Technical Problems What Is a Driver?Drivers Identifying Drivers Reinstalling Drivers and Utilities2 Insert the Drivers and Utilities CD Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Reinstalling Microsoft Windows XP Undoing the Last System RestoreBefore You Begin Dell Operating System CD Dell Drivers and Utilities CD Reinstalling Windows XP13 When the Welcome to Microsoft screen appears, click Next 17 Click Next w w w . d e l l . c o m s u p p o r t . d e l l . c o m 102 Solving ProblemsShutting Down Your Computer Adding and Replacing PartsBefore You Begin Recommended Tools2 Shut down the computer see page Memory b Remove the module from the connector at a 45-degree angle 5 Replace the memory module cover Mini PCI Card antenna cables c Lift the Mini PCI card out of its connectorAdding and Replacing Parts a Disconnect the antenna cables from the Mini PCI card7 Replace the Mini PCI card cover and tighten the captive screw 2 Turn the computer over, and remove the hard drive screw Hard Drive1 Follow the procedures in Before You Begin see page To replace the hard drive in the hard drive bayReturning a Hard Drive to Dell subwoofer cable connector Subwoofer6 Replace the battery in the battery bay see page Keyboard4 Insert the subwoofer into the compartment within the battery 5 Connect the cable to the subwoofer connector3 Remove the keyboard PC Card With Bluetooth Wireless Technology Removing the Modem ModemKeyboard Bracket Installing the ModemFans screw 4 Remove the screw on the fan and lift up the fan release lever5 Use the fan release lever to lift the fan out of the computer w w w . d e l l . c o m s u p p o r t . d e l l . c o mHinge Covers 2 Remove the left and right hinge covers a Open the display c Open the display all the way 180 degrees so that it lies flat against your work surface Display 7 Lift the display out of the computer at a 90-degree angle 6 Disconnect the display cable, using the pull-tabantenna cables display cable system board connector Adding and Replacing PartsWhen you replace the display, ensure that the ribbon tape around the display cable is securely tucked underneath the two tabs Display Latch rubber display bumpersdisplay bezel Video Card Removing the Processor Thermal-Cooling Assembly Processor Thermal-Cooling AssemblyPalm Rest Installing the Processor Thermal-Cooling AssemblyM2.5 x 8-mm screws labeled circle P 8 Disconnect the touch-pad connector from the system boardtouch-pad connector 9 Slide the palm rest forward and remove it from the computerRemoving the Processor Module Processor ModuleInstalling the Processor Module Reserve Battery Flashing the BIOSRemoving the System Board System Board3 Remove the palm rest see page 4 Remove the video card see page Installing the System Board Speakers Display Latch Release Pin Assignments for I/O Connectors USB ConnectorVideo Connector IEEE 1394 Connector S-Video TV-Out ConnectorDVI-I Connector Appendix SpecificationsMemory 5-W mono into 8 ohms for the subwoofer 10/100/1000 Ethernet LAN on system boardDisplay operating conditions and can be significantly Battery operating time varies depending onSee Using a Battery on page 49 for more protrudes 0.5 mm higher than surroundingBattery continued Temperature range Overview Using the System Setup ProgramViewing the System Setup Screens System Setup ScreensCommonly Used Options Enabling the Infrared Sensor Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Contacting DellFor specific web addresses for your country, find the appropriate country section in the table below Country City Canada North York, Ontario Cayman IslandsChile Santiago China Xiamen ColombiaCosta Rica Country City Country City Country City Country City Japan Kawasaki Website support.jp.dell.comKorea Seoul Country City Country City Country City 800 300 410 or 800 300 411 or Country City Country City toll-free Venezuela U.S.A. Austin, TexasBusiness U.S. Virgin IslandsRegulatory Notices Limited Warranty for Dell-Branded Hardware Products U.S. Only Limited WarrantiesNOM Information Mexico Only How long does this limited warranty last? U.S. Only What do I do if I need warranty service?What will Dell do? Individual Home ConsumersWhat is covered by this limited warranty? Limited Warranty Terms for Dell-Branded Hardware Products Canada OnlyWhat if I purchased a service contract? May I transfer the limited warranty?How long does this limited warranty last? Government, Education, and Healthcare Customers and Value Government or Education Customers, or Individual HomeConsumers who purchased through an Employee Purchase Individual Home Consumers Home Office and Small BusinessHow will you fix my product? Dell Software and Peripherals Canada OnlyWhat if I purchased a service contract? May I transfer the limited warranty?Exclusions GuaranteeDell-Branded Peripheral Products Return PolicyLimitation and Statutory Rights Dell World Trade LPDell Computer de Colombia Corporation How to Obtain Warranty Service Intel’s Three Year Limited WarrantyLimited Warranty Extent of Limited WarrantyIntel’s Commitment to Quality What are Errata?1997, 1998 Intel Corporation. All rights reserved w w w . d e l l . c o m s u p p o r t . d e l l . c o m 182 AppendixIndex Page