To resolve incompatibilities using the Hardware Troubleshooter:
1Click the Start button and click Help and Support.
2Type hardware troubleshooter in the Search field and click the arrow to start the search.
3Click Hardware Troubleshooter in the Search Results list.
4In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.
Using Microsoft® Windows® XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access the Help and Support Center, see page 19.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.
Creating a Restore Point
1Click the Start button and click Help and Support.
2Click System Restore.
3Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after you install a device driver, use Device Driver Rollback (see page 94) to resolve the problem. If that is unsuccessful, then use System Restore.
NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore.
2Ensure that Restore my computer to an earlier time is selected and click Next.
3Click a calendar date to which you want to restore your computer.
The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in boldface type.
4Select a restore point and click Next.
If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.
Solving Problems
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