Intermittent problems

Symptom: A problem occurs only occasionally and is difficult to repeat.

Actions:

Verify that all cables and cords are securely connected to the computer and attached devices.

Verify that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the fans are working. If airflow is blocked or the fans are not working, the computer might overheat.

If SCSI devices are installed, verify that the last external device in each SCSI chain is terminated correctly. (See your SCSI documentation.)

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103.

Keyboard, mouse, or pointing device problems

Select your symptom from the following list:

“All or some keys on the keyboard do not work” on page 91

“The mouse or pointing device does not work” on page 91

“The pointer on the screen does not move smoothly with the mouse” on page 92

“The fingerprint reader does not work” on page 92

“The wireless keyboard does not work” on page 92

All or some keys on the keyboard do not work

Symptom: All or some keys on the keyboard do not work.

Actions:

Verify that the keyboard cable is securely connected to the correct connector on the computer.

If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working, these buttons might have been disabled or have not been assigned to a function. Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons.

On the Windows 7 operating system, do the following:

1.Click Start Control Panel.

2.Click Hardware and Sound.

3.Click Devices and Printers.

4.Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts.

If these actions do not correct the problem, have the computer and keyboard serviced. See Chapter 12 “Getting information, help, and service” on page 103 for details.

The mouse or pointing device does not work

Symptom: The mouse or pointing device does not work.

Actions:

Verify that the mouse or pointing-device cable is securely attached to the correct connector on the computer. Depending on the type of mouse you have, the mouse cable will connect to either the

Chapter 11. Troubleshooting and diagnostics 91

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Lenovo 2554 Intermittent problems, Keyboard, mouse, or pointing device problems, Mouse or pointing device does not work

2552, 2555, 2553, 2554, 2551 specifications

Lenovo has a renowned history of delivering reliable and innovative technology solutions, with its 2550 series comprising the models 2551, 2552, 2553, 2554, and 2555 standing as significant entrants in the competitive PC landscape. These models cater to a diverse range of user needs, from everyday tasks to more specialized applications, reflecting Lenovo’s commitment to providing versatile computing options.

The Lenovo 2551 is designed with an emphasis on performance and efficiency. This model features an Intel processor that boasts robust processing power, making it ideal for multitasking and demanding applications. It is equipped with a high-resolution display, offering sharp and vivid visuals that enhance the user experience, whether for work or leisure.

Moving on to the Lenovo 2552, this version highlights a sleek and modern design, emphasizing portability without sacrificing performance. It includes advanced connectivity options, ensuring users stay connected with ease. The 2552 also integrates Lenovo’s latest thermal technology, which helps maintain optimal performance by keeping the system cool during intensive use.

The Lenovo 2553 emphasizes security and durability. This model incorporates Lenovo’s Advanced Security features, such as biometric verification and robust encryption, safeguarding user data against unauthorized access. Moreover, its rugged build quality ensures it can withstand the rigors of daily use, making it suitable for both office environments and on-the-go professionals.

The Lenovo 2554 further elevates the series with enhanced graphics capabilities, making it a choice model for creative professionals who require superior visual performance. This version supports a variety of high-end graphical tasks, aligning with the growing demand for graphic-intensive applications in design and multimedia fields.

Finally, the Lenovo 2555 rounds out the series with a strong focus on sustainability and energy efficiency. It incorporates eco-friendly materials and is designed to consume less power, contributing to reduced environmental impact. This model not only meets performance expectations but also aligns with Lenovo’s vision for sustainable innovation.

In summary, the Lenovo 2551, 2552, 2553, 2554, and 2555 each bring unique features and technologies that cater to various user needs. From robust performance and security to enhanced graphics and sustainability, this series embodies Lenovo’s commitment to providing cutting-edge solutions that enable users to thrive in a tech-driven world.