PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system.

To run the PC-Doctor for Rescue and Recovery diagnostic program from the Rescue and Recovery workspace, do the following:

1.Turn off the computer.

2.Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens after a short delay.

3.From the Rescue and Recovery workspace, select Launch advanced Rescue and Recovery Diagnose hardware. The PC-Doctor for Rescue and Recovery diagnostic program opens.

4.Select the diagnostic test you want to run. Then, follow the instructions on the screen.

For additional information about running the PC-Doctor for Rescue and Recovery diagnostic program, refer to the PC-Doctor for Rescue and Recovery help system.

Note: If you encounter failures that prevent you from gaining access to the Rescue and Recovery workspace, you can run the PC-Doctor for Rescue and Recovery diagnostic program after using a rescue medium

to recover the computer from failures and gaining access to the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 46.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem. You can run the PC-Doctor for DOS diagnostic program from a diagnostic disc that you created.

Creating a diagnostic disc

This section provides instructions on how to create a diagnostic disc.

To create a diagnostic disc, do the following:

1.Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from:

http://www.lenovo.com/support

2.Use any CD/DVD burning software to create a diagnostic disc with the ISO image.

Running the diagnostic program from a diagnostic disc

This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created.

To run the diagnostic program from a diagnostic disc that you created, do the following:

1.Make sure the optical drive you want to use is set as the first boot device in the startup device sequence. See “Selecting a startup device” on page 51.

2.Make sure the computer is turned on and then insert the disc into the optical drive. The diagnostic program opens.

Chapter 6. Troubleshooting and diagnostics 57

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Lenovo 5384, 3029, 3054, 3282, 5498, 5474, 5554, 5450, 3652, 3544, 3421, 3349 PC-Doctor for Rescue and Recovery, PC-Doctor for DOS

3139, 3652, 5474, 3219, 5498 specifications

Lenovo offers an impressive lineup of laptops that cater to a variety of users, with models like the Lenovo 3544, 5384, 3421, 3282, and 5450 standing out due to their unique features, technologies, and characteristics.

The Lenovo 3544 is designed for entry-level users and comes equipped with an AMD A6 processor, making it ideal for everyday tasks such as web browsing, document editing, and media consumption. With its 15.6-inch HD display, users can enjoy vibrant visuals, enhancing their viewing experience. The device also features integrated AMD Radeon graphics, providing decent performance for casual gaming and multimedia tasks. The laptop is lightweight and portable, making it suitable for students and professionals who need a reliable machine on the go.

Next, we have the Lenovo 5384, which is targeted at business professionals. This model boasts an Intel Core i5 processor, allowing for enhanced multitasking capabilities and performance. Its 14-inch FHD display presents sharp, clear images, making it ideal for presentations and conference calls. The laptop also offers excellent battery life, ensuring that professionals can work through their day without needing to search for an outlet. Additionally, it features robust security options, like a fingerprint reader and TPM (Trusted Platform Module), ensuring sensitive data remains protected.

The Lenovo 3421 model brings together versatility and performance. It features an Intel Core i7 processor paired with 16GB of RAM, catering to those who require higher performance for graphics-intensive tasks, such as video editing or software development. Its large storage options, including SSD and HDD combinations, provide ample space for applications and files. The 15.6-inch display provides a rich visual experience, while the backlit keyboard adds convenience for late-night work sessions.

The Lenovo 3282 model stands out for its lightweight design and longevity. An Intel Pentium processor powers this slim device, making it energy-efficient and perfect for casual users who prioritize portability. The full-sized keyboard ensures comfortable typing, while the bright, vibrant display contributes to an enjoyable user experience.

Finally, the Lenovo 5450 is a power-packed laptop that combines performance and portability. It features a Ryzen 7 processor, offering significant capabilities for both gaming and demanding applications. The device is equipped with a 15.6-inch Full HD display and discrete graphics options, ensuring smooth performance for gamers. The laptop also supports fast charging technology, which is particularly appealing to users with busy lifestyles.

In summary, Lenovo’s models—3544, 5384, 3421, 3282, and 5450—showcase a diverse range of features suited for various needs, from basic tasks to demanding applications. Each model incorporates advanced technology to ensure users enjoy a reliable and efficient computing experience.