•Access troubleshooting and support information for your computer model and other supported products.

•Find the service and support phone numbers for your country or region.

•Find a Service Provider located near you.

Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience a problem with your computer, see Chapter 6 “Troubleshooting and diagnostics” on page 55. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 59.

If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help.

Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 56.

You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at:

http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

The following services are available during the warranty period:

•Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

•Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

These items are not covered by the warranty:

•Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

•Identification of software problem sources

•Configuration of BIOS as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

Refer to the ThinkCentre Safety and Warranty Guide that comes with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the ThinkCentre Safety and Warranty Guide that comes with your computer.

Chapter 7. Getting information, help, and service 61

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Lenovo 3544, 3029, 3054, 3282, 5498 Help and service, Using the documentation and diagnostic programs, Calling for service
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3139, 3652, 5474, 3219, 5498 specifications

Lenovo offers an impressive lineup of laptops that cater to a variety of users, with models like the Lenovo 3544, 5384, 3421, 3282, and 5450 standing out due to their unique features, technologies, and characteristics.

The Lenovo 3544 is designed for entry-level users and comes equipped with an AMD A6 processor, making it ideal for everyday tasks such as web browsing, document editing, and media consumption. With its 15.6-inch HD display, users can enjoy vibrant visuals, enhancing their viewing experience. The device also features integrated AMD Radeon graphics, providing decent performance for casual gaming and multimedia tasks. The laptop is lightweight and portable, making it suitable for students and professionals who need a reliable machine on the go.

Next, we have the Lenovo 5384, which is targeted at business professionals. This model boasts an Intel Core i5 processor, allowing for enhanced multitasking capabilities and performance. Its 14-inch FHD display presents sharp, clear images, making it ideal for presentations and conference calls. The laptop also offers excellent battery life, ensuring that professionals can work through their day without needing to search for an outlet. Additionally, it features robust security options, like a fingerprint reader and TPM (Trusted Platform Module), ensuring sensitive data remains protected.

The Lenovo 3421 model brings together versatility and performance. It features an Intel Core i7 processor paired with 16GB of RAM, catering to those who require higher performance for graphics-intensive tasks, such as video editing or software development. Its large storage options, including SSD and HDD combinations, provide ample space for applications and files. The 15.6-inch display provides a rich visual experience, while the backlit keyboard adds convenience for late-night work sessions.

The Lenovo 3282 model stands out for its lightweight design and longevity. An Intel Pentium processor powers this slim device, making it energy-efficient and perfect for casual users who prioritize portability. The full-sized keyboard ensures comfortable typing, while the bright, vibrant display contributes to an enjoyable user experience.

Finally, the Lenovo 5450 is a power-packed laptop that combines performance and portability. It features a Ryzen 7 processor, offering significant capabilities for both gaming and demanding applications. The device is equipped with a 15.6-inch Full HD display and discrete graphics options, ensuring smooth performance for gamers. The laptop also supports fast charging technology, which is particularly appealing to users with busy lifestyles.

In summary, Lenovo’s models—3544, 5384, 3421, 3282, and 5450—showcase a diverse range of features suited for various needs, from basic tasks to demanding applications. Each model incorporates advanced technology to ensure users enjoy a reliable and efficient computing experience.
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