Manuals / Lenovo / Computer Equipment / Personal Computer

Lenovo 5498, 3029, 3054, 3282, 5474, 5384, 5554 Troubleshooting and diagnostics, Basic troubleshooting

Models: 3139 3652 5474 3219 5498 3029 3054 5554 3349 3246 5450 3282 3421 5384 3544

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Chapter 6. Troubleshooting and diagnostics

This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 7 “Getting information, help, and service” on page 59 for additional troubleshooting resources.

Basic troubleshooting

The following table provides information to help you troubleshoot your computer problems.

Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone.

Symptom

Action

 

 

The computer does not start

Verify that:

when you press the power

• The power cord is correctly connected to the rear of the computer and to a

switch.

working electrical outlet.

 

 

• If your computer has a secondary power switch on the rear of the computer,

 

make sure that it is switched on.

 

• The power indicator on the front of the computer is on.

 

• The computer voltage matches the voltage available at the electrical outlet for

 

your country or region.

 

 

The monitor screen is blank.

Verify that:

 

• The monitor signal cable is correctly connected to the monitor and to the

 

appropriate monitor connector on the computer.

 

• The monitor power cord is correctly connected to the monitor and to a working

 

electrical outlet.

 

• The monitor is turned on and the brightness and contrast controls are set

 

correctly.

 

• The computer voltage matches the voltage available at the electrical outlet for

 

your country or region.

 

• If your computer has two monitor connectors, be sure to use the connector

 

on the graphics card.

 

 

The keyboard does not work.

Verify that:

 

• The computer is turned on.

 

• The keyboard is securely connected to a USB connector on the computer.

 

• No keys are stuck.

 

 

The mouse does not work.

Verify that:

 

• The computer is turned on.

 

• The mouse is securely connected to a USB connector on the computer.

 

• The mouse is clean. Refer to “Cleaning an optical mouse” on page 58 for further

 

information.

 

 

© Copyright Lenovo 2010

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Lenovo 5498, 3029, 3054, 3282, 5474, 5384, 5554, 5450, 3652, 3544, 3421, 3349 Troubleshooting and diagnostics, Basic troubleshooting
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3139, 3652, 5474, 3219, 5498 specifications

Lenovo offers an impressive lineup of laptops that cater to a variety of users, with models like the Lenovo 3544, 5384, 3421, 3282, and 5450 standing out due to their unique features, technologies, and characteristics.

The Lenovo 3544 is designed for entry-level users and comes equipped with an AMD A6 processor, making it ideal for everyday tasks such as web browsing, document editing, and media consumption. With its 15.6-inch HD display, users can enjoy vibrant visuals, enhancing their viewing experience. The device also features integrated AMD Radeon graphics, providing decent performance for casual gaming and multimedia tasks. The laptop is lightweight and portable, making it suitable for students and professionals who need a reliable machine on the go.

Next, we have the Lenovo 5384, which is targeted at business professionals. This model boasts an Intel Core i5 processor, allowing for enhanced multitasking capabilities and performance. Its 14-inch FHD display presents sharp, clear images, making it ideal for presentations and conference calls. The laptop also offers excellent battery life, ensuring that professionals can work through their day without needing to search for an outlet. Additionally, it features robust security options, like a fingerprint reader and TPM (Trusted Platform Module), ensuring sensitive data remains protected.

The Lenovo 3421 model brings together versatility and performance. It features an Intel Core i7 processor paired with 16GB of RAM, catering to those who require higher performance for graphics-intensive tasks, such as video editing or software development. Its large storage options, including SSD and HDD combinations, provide ample space for applications and files. The 15.6-inch display provides a rich visual experience, while the backlit keyboard adds convenience for late-night work sessions.

The Lenovo 3282 model stands out for its lightweight design and longevity. An Intel Pentium processor powers this slim device, making it energy-efficient and perfect for casual users who prioritize portability. The full-sized keyboard ensures comfortable typing, while the bright, vibrant display contributes to an enjoyable user experience.

Finally, the Lenovo 5450 is a power-packed laptop that combines performance and portability. It features a Ryzen 7 processor, offering significant capabilities for both gaming and demanding applications. The device is equipped with a 15.6-inch Full HD display and discrete graphics options, ensuring smooth performance for gamers. The laptop also supports fast charging technology, which is particularly appealing to users with busy lifestyles.

In summary, Lenovo’s models—3544, 5384, 3421, 3282, and 5450—showcase a diverse range of features suited for various needs, from basic tasks to demanding applications. Each model incorporates advanced technology to ensure users enjoy a reliable and efficient computing experience.