Troubleshooting

 

348

 

 

 

Action

Yes

No

Step 6

Go to step 7.

Connect the printer to

Check if the printer is connected to an analog phone service or the correct

 

an analog phone

digital connector.

 

service or the correct

The fax modem is an analog device. Certain devices can be connected

 

digital connector.

 

 

to the printer so that digital telephone services can be used.

 

 

•If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R- interface port, contact your ISDN provider.

•If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider.

•If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX. If none exists, then consider installing an analog telephone line for the fax machine.

Is the printer connected to an analog phone service or the correct digital connector?

Step 7

Go to step 8.

• Try calling the fax

Check for a dial tone.

 

number to make

 

 

sure that it is

Did you hear a dial tone?

 

working properly.

 

• If the telephone

 

 

 

 

line is being used by

 

 

another device,

 

 

then wait until the

 

 

other device is

 

 

finished before

 

 

sending a fax.

 

 

• If you are using the

 

 

On Hook Dial

 

 

feature, then turn

 

 

up the volume to

 

 

check if you hear a

 

 

dial tone.

 

 

 

Step 8

The problem is solved.

Go to step 9.

Temporarily disconnect other equipment (such as answering machines, computers with modems, or telephone line splitters) between the printer and the telephone line, and then try sending or receiving a fax.

Can you send or receive a fax?

Step 9

The problem is solved. Go to step 10.

aTemporarily disable call waiting. Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting.

bTry sending or receiving a fax.

Can you send or receive a fax?

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Lexmark MX6500E manual Troubleshooting 348
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MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.
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