Troubleshooting

319

Large jobs do not collate

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aFrom the Finishing menu on the scanner control panel, set Collate to (1,2,3) (1,2,3).

bResend the print job.

Did the job print and collate correctly?

Step 2

The problem is solved. Go to step 3.

aFrom the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the setting in the Finishing menu.

bResend the print job.

Did the job print and collate correctly?

 

 

 

Step 3

The problem is solved. Contact customer

Reduce the complexity of the print job by eliminating the number and size

support.

of fonts, the number and complexity of images, and the number of pages

 

in the job.

 

Did the job print and collate correctly?

 

Multiple‑language PDF files do not print

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aCheck if the print options for the PDF output are set to embed all fonts.

For more information, see the documentation that came with Adobe Acrobat.

bGenerate a new PDF file, and then resend the print job.

Do the files print?

 

Step 2

The problem is solved. Contact customer

a Open the document you want to print in Adobe Acrobat.

support.

bClick File > Print > Advanced > Print As Image > OK > OK.

Do the files print?

Printing slows down

Notes:

•When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.

•The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures.

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Lexmark MX6500E manual Large jobs do not collate, Printing slows down, Troubleshooting 319
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MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.
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