Solving home screen application problems

Troubleshooting

358 Solving home screen application problems

An application error has occurred

Action		Yes	No

Step 1		Go to step 2.	Contact customer
Check the system log for relevant details.			support.
Check the system log for relevant details.
a	Open a Web browser, and then type the scanner IP address in the
	address field.
	If you do not know the IP address of the scanner, then you can:
	• View the IP address on the scanner home screen.
	• Print a network setup page or the menu settings pages, and then
	locate the IP address in the TCP/IP section.
	Note: An IP address appears as four sets of numbers separated by
	periods, such as 123.123.123.123.
b	Click Settings > Apps > Apps Management > System tab > Log.
c	From the Filter menu, select an application status.
d	From the Application menu, select an application, and then click
	Submit.
Does an error message appear in the log?

Step 2		The problem is solved.	Contact customer
Resolve the error.			support.
Is the application working now?

Embedded Web Server does not open

Action	Yes	No

Step 1	Go to step 2.	Type the correct
Make sure the scanner IP address is correct.		scanner IP address in
View the scanner IP address:		the address field of
View the scanner IP address:		your Web browser.
• From the scanner home screen		your Web browser.
• From the scanner home screen		Note: Depending on
• From the TCP/IP section in the Network/Ports menu		Note: Depending on
• From the TCP/IP section in the Network/Ports menu		the network settings,
• By printing a network setup page or menu settings page, and then		the network settings,
		you may need to type
finding the TCP/IP section		“https://” instead of
Note: An IP address appears as four sets of numbers separated by		“http://” before the
		scanner IP address to
periods, such as 123.123.123.123.		scanner IP address to
periods, such as 123.123.123.123.		access the Embedded
		access the Embedded
Is the scanner IP address correct?		Web Server.
Is the scanner IP address correct?

MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.

Lexmark MX6500E manual Solving home screen application problems, Embedded Web Server does not open

Models: MX6500E

Troubleshooting

358