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Lexmark MX6500E manual Cannot send or receive a fax, Troubleshooting 347

Models: MX6500E

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Troubleshooting

347

Cannot send or receive a fax

Action

Yes

No

 

 

 

Step 1

Clear the error or status

Go to step 2.

Check if an error or status message appears on the display.

message.

 

Is there an error or status message on the display?

 

 

 

 

 

Step 2

Go to step 3.

Connect the power

Check if the power cord is plugged into the printer and a properly

 

cord to the printer and

grounded electrical outlet.

 

a properly grounded

 

 

electrical outlet.

Is the power cord plugged into the printer and a properly grounded

 

 

electrical outlet?

 

 

 

 

 

Step 3

Go to step 4.

Turn on the printer,

Check the power.

 

and then wait until

Check if the printer is plugged in and turned on, and if Ready appears

 

Ready appears on the

 

display.

on the display.

 

 

 

Is the printer turned on, and does Ready appear on the display?

Step 4

Go to step 5.

Securely connect the

Check the printer connections.

cables.

If applicable, check if the cable connections for the following

 

equipment are secure:

 

•

Telephone

 

•

Handset

 

•

Answering machine

 

Are the cable connections secure?

Step 5

The problem is solved. Go to step 6.

aCheck the telephone wall jack.

1Plug the telephone cable into the wall jack.

2Listen for a dial tone.

3If you do not hear a dial tone, then plug a different telephone cable into the wall jack.

4If you still do not hear a dial tone, then plug the telephone cable into a different wall jack.

5If you hear a dial tone, then connect the printer to that wall jack.

bTry sending or receiving a fax.

Can you send or receive a fax?

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Lexmark MX6500E manual Cannot send or receive a fax, Troubleshooting 347
Page 346 Page 348

MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.