Troubleshooting

354

Poor scanned image quality

 

Action

Yes

No

 

 

 

 

 

Step 1

Clear the error

Go to step 2.

 

Check if an error message appears on the scanner display.

message.

 

 

Is there an error message on the scanner display?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Increase the scan

 

Check the quality of the original document.

 

resolution settings for a

 

 

 

higherquality output.

 

Is the quality of the original document satisfactory?

 

 

 

 

 

 

 

Step 3

Go to step 4.

See “Cleaning the

 

Clean the scanner glass and the ADF glass using a clean, lintfree cloth

 

scanner glass” on

 

dampened with water.

 

page 240.

 

 

 

 

Is the scanner glass clean?

 

 

 

 

 

 

 

Step 4

Go to step 5.

Place the document or

 

Check the placement of the document or photo.

 

photo facedown on the

 

Make sure the document or photo is loaded facedown on the scanner

 

scanner glass in the

 

 

upper left corner.

 

glass in the upper left corner.

 

 

 

 

 

Is the document or photo loaded correctly?

 

 

 

 

 

 

 

Step 5

Go to step 6.

See “Print quality

 

Send a print job, and then check for print quality problems.

 

problems” on

 

From the General Settings menu, adjust the EcoMode settings.

 

page 323.

 

 

 

 

From the Copy menu, adjust the toner darkness.

 

 

 

When the print becomes faded, replace the toner cartridge.

 

 

 

Is the print quality satisfactory?

 

 

 

 

 

 

 

Step 6

The problem is solved.

Go to step 7.

 

Increase the scan resolution settings for a higherquality output.

 

 

 

Did the increased resolution produce a higherquality output?

 

 

 

Step 7

Contact customer

Change the Content

 

Check the scan settings.

support.

Type and Content

 

From the Scan screen, make sure the Content Type and Content Source

 

Source settings to

 

 

match the document

 

settings are correct for the document being scanned.

 

 

 

being scanned.

 

 

 

 

Are the Content Type and Content Source settings correct for the

 

 

 

document being scanned?

 

 

 

 

 

 

Page 354
Image 354
Lexmark MX6500E manual Poor scanned image quality, Troubleshooting 354

MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

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Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.