Lexmark MX6500E manual Print irregularities, Troubleshooting 331

Troubleshooting		331
Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Is the printer printing solid black pages?
Step 2	Contact customer	The problem is solved.
Replace the imaging unit, and then resend the print job.	support.
Is the printer printing solid black pages?

Print irregularities

Leading edge

ABCDE) )

ABCDE

ABCDE

	Trailing edge
Action		Yes	No
Step 1		Go to step 2.	The problem is solved.

aMove the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray.

bResend the print job.

Do print irregularities still appear?
Step 2	Go to step 3.	Specify the paper size
From the scanner control panel, set the paper size and paper type in the		and type from the tray
		settings to match the
Paper menu to match the paper loaded in the tray.
		paper loaded in the
Do the printer settings match the type and weight of the paper loaded in		tray.
the tray?
Step 3	Go to step 4.	The problem is solved.
a Depending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do print irregularities still appear?