Internal print server does not operate correctly

Troubleshooting			312

	Action	Yes	No
	Step 3	Go to step 4.	Reinstall the internal
	Print a menu settings page, and then check to see if the internal option is		option.
	listed in the Installed Features list.
	Is the USB or parallel interface card listed in the Installed Features list?

	Step 4	The problem is solved.	Contact customer
	a Check if the internal option is selected.		support.
	It may be necessary to manually add the internal option in the printer
	driver to make it available for print jobs. For more information, see
	“Adding available options in the print driver” on page 56.
	b Resend the print job.
	Does the internal option operate correctly?

Internal print server does not operate correctly

	Action	Yes	No
	Step 1	Go to step 2.	Check if the internal
	Reinstall the internal print server.		print server is
	a Remove, and then install the internal print server. For more		supported by the
			printer.
	information, see “Installing an Internal Solutions Port” on page 38.		printer.
			Note: An internal print
	b Print a menu settings page, and then check if the internal print server		Note: An internal print
			server from another
	is listed in the Installed Features list.		server from another
	is listed in the Installed Features list.		printer may not work
			printer may not work
	Is the internal print server listed in the Installed Features list?		with this printer.


	Step 2	The problem is solved.	Contact customer
	Check the cable and the internal print server connection.		support.
	Use the correct cable, and then check if it is securely connected to the
	internal print server.
	Does the internal print server operate correctly?

Internal Solutions Port does not operate correctly

	Action	Yes	No

	Step 1	Go to step 2.	Check if you have a
	Make sure the Internal Solutions Port (ISP) is installed.		supported ISP.
	a Install the ISP. For more information, see “Installing an Internal		Note: An ISP from
	Solutions Port” on page 38.		another printer may
	b Print a menu settings page, and then check if the ISP is listed in the		not work on this
			printer.
	Installed Features list.		printer.
	Installed Features list.
	Is the ISP listed in the Installed Features list?

MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.

Lexmark MX6500E manual Internal print server does not operate correctly, Troubleshooting 312

Models: MX6500E

Troubleshooting

312

Action

Step 3

Step 4