Lexmark MX6500E manual Tray linking does not work

Troubleshooting		322
Action	Yes	No
Step 3	Go to step 4.	The problem is solved.

aRemove held jobs stored in the scanner memory.

bResend the print job.

Did the print job take longer than expected?

Step 4 Go to step 5. The problem is solved.

aDisable the Page Protect feature.

From the scanner control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect > Off

bResend the print job.

Did the print job take longer than expected?

Step 5 Go to step 6. The problem is solved.

aCheck if the cable connections to the scanner and print server are secure. For more information, see the setup documentation that came with the scanner.

bResend the print job.

Did the print job take longer than expected?
Step 6	Contact customer	The problem is solved.
Install additional scanner memory, and then resend the print job.	support.
Did the print job take longer than expected?

Tray linking does not work

Notes:

•The trays can detect paper size.

•The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aOpen the trays, and then check if they contain paper of the same size and type.

•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?