Troubleshooting

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Troubleshooting

For information on connecting the scanner and the printer, see “Connecting the scanner and the printer” on page 29.

The indicator light is blinking

The indicator light blinks red until you set up fax and email. To disable the blinking light, follow these steps: Note: Before completing these instructions for a scanner on a network, make sure the fax cables are connected.

1From the home screen, navigate to: Menus > Settings > General Settings

2Touch the arrows next to Run initial setup, and then touch Yes > Submit.

3Turn the scanner off, and then turn the scanner back on.

4From the scanner control panel, touch your language.

5Touch your country or region, and then touch Continue.

6Select your time zone, and then touch Continue.

7Touch Fax and Email to clear the icons, and then touch Continue.

Note: You can use these same steps to enable fax and email.

Understanding the printer messages

Cartridge, imaging unit mismatch [41.xy]

1Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies.

Note: For a list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit www.lexmark.com.

2Change the toner cartridge or imaging unit so that both are MICR or nonMICR supplies.

Notes:

Use MICR toner cartridge and imaging unit for printing checks and other similar documents.

Use non-MICR toner cartridge and imaging unit for regular print jobs.

Cartridge low [88.xy]

You may need to order a replacement toner cartridge. If necessary, touch Continue on the scanner control panel to clear the message and continue printing.

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Lexmark MX6500E Troubleshooting, Indicator light is blinking, Understanding the printer messages, Cartridge low 88.xy

MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.