Troubleshooting

336

Shadow images appear on prints

A B C D A B C D A B C D A B C D

Leading edge

 

 

Trailing edge

 

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Load paper with the

 

Load paper with the correct paper type and weight in the tray.

 

correct paper type and

 

 

 

 

 

weight in the tray.

 

Is paper with the correct paper type and weight loaded in the tray?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Change the paper

 

From the scanner control panel, set the paper type and weight in the Paper

 

loaded in the tray to

 

menu to match the paper loaded in the tray.

 

match the paper type

 

 

 

 

 

and weight specified in

 

Is the tray set to the type and weight of the paper loaded?

 

the tray settings.

 

 

 

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

 

a Depending on your operating system, specify the paper type and

 

 

 

weight from Printing Preferences or from the Print dialog.

 

 

 

b Resend the print job.

 

 

 

Do shadow images still appear on prints?

 

 

 

 

 

 

 

Step 4

Contact customer

The problem is solved.

 

Replace the imaging unit, and then resend the print job.

support.

 

 

Do shadow images still appear on prints?

 

 

 

 

 

 

 

 

Skewed print

 

)

ABCDE

)

 

ABCDE

ABCDE

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Lexmark MX6500E manual Shadow images appear on prints, Skewed print, Troubleshooting 336
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MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.
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