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Lexmark MX6500E manual Print jobs do not print, Troubleshooting 320

Models: MX6500E

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Troubleshooting

 

320

 

 

 

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aMake sure the size of the paper loaded in the tray matches the fuser type.

Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper.

bResend the print job.

Does the print speed increase?

 

 

 

Step 2

The problem is solved. Contact customer

a Replace the fuser. For more information on installing the fuser, see

support.

the instruction sheet that came with the part.

 

b Resend the print job.

 

Does the print speed increase?

 

Print jobs do not print

Action

Yes

No

Step 1

The problem is solved.

Go to step 2.

aFrom the document you are trying to print, open the Print dialog and check if you have selected the correct printer.

Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.

bResend the print job.

Do the jobs print?

Step 2

The problem is solved. Go to step 3.

aCheck if the scanner and the printer are plugged in and turned on, and if Ready appears on the scanner display.

bResend the print job.

Do the jobs print?

 

Step 3

The problem is solved. Go to step 4.

If an error message appears on the scanner display, then clear the

 

message.

 

Note: The printer continues to print after clearing the message.

 

Do the jobs print?

 

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Lexmark MX6500E manual Print jobs do not print, Troubleshooting 320
Page 319 Page 321

MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.